Customer Ratings & Reviews

I could not get my dryer hooked up on delivery day due to not having proper valve, after having proper valve in place, it took me one phone call for geek squad to come back in and hook up my gas dryer

Factory warranties are a joke. Geek squad is always there for us!

Everything fully satisfactory and technician are very polite

love my set and the amount of protection i was able to purchase was awesome thank you !

i called about washer not working they sent a third party tecnician out. it was an 8 hour window wait on the day for them to come. they diagnosed the problem and had to order the part. and scheduled the repair for the following week. 4 weeks of the part not coming in and rescheduled repair appointments i had to call best buy back about the issue. they have now rescheduled me for another technician to come out with a 4 hour window to show up for repair. so im going on over a moth without a washer that i paid over $700 after the extended warranty.

Plenty of room inside washer to do bedding. Easy to use.

Geek squad has one of the best protection pains ever. I get it on everything I buy from Best Buy and have never had a problem using it. I make lager purchases from here just for the protection pains!!

I have actually never had to use the geek squad warranty. This is a good thing but it a great peace of mind that I have it just in case. I love that I get the portion on 1 or 3 years.

No need to use as of yet, so all is well. I'm hoping this is something i will not need for a long time

So far this has been a peace of mind. But my washer and dryer are perfect

VERY GOOD PLAN TO HAVE FOR ALL YOUR PURCHASES AT BEST BUY. EXCELLENT TEAM DEDICATED TO HELP YOU IN ALL YOUR NEEDS AND ISSUES

It’s worth to have any protection in life and Best Buy is best

I am glad I purchased a production plan for an appliance purchased at Best Buy. The service was excellent and we were completely satisfied with the technician and his performance. I would highly recommend Geek Squad protection warranty plans.

I would always recommend this for any major appliances. I got it for my washer and dryer and hopefully I don't have any issues, but if I do at least I know I am covered.

Got them for my first time home purchase. Two years so far and no problems. Not fancy looking by any means. It’s a basic look which I was looking for. Had it delivered and installed with no issues.

Not showing up for in-home service appointment. The communication is only with the call center and they look at the screen with the same information the you see online. The agents at the Gig Squad call center just follow the protocols that let us running around.

Geek squad arrived on time and installed washer quickly. They did a dry run, but forgot to remove the product pamphlet inside. It got soaked!!!. Luckily, we called and was advise to download from site.

Very useful if anything happens to the washer I just bought

Just bought this protection plan for peace of mind due to the prolbems I had with the 2 new whirlpool dryers I had to exchange before I bought this maytag dryer. So far never had to use this protection plan yet but I know that if I would need it is will be protected.

Delivered my Washer in Dryer with not issues. Even though it's upstairs.