Customer Ratings & Reviews

Great and good price. Would buy again for sure and easy for kids to use!

Awesome service. I had a washer installed and notice it made a loud sound a few times through the cycle. I call and they set up another delivery / exchange no questions asked.

Always purchase the warranty thru Best Buy they coverage is amazing

Very profetional the personal was kind and knowledgeable

Works great wonderful buy! Beautiful machine good deal

my wife is very happy with this, we really recommend it

I haven’t had to use it yet so not sure how it will go if I do

Used it within thirty days for the dryer. Technician came out addressed the issue and gave great advice . It paid for itself with that one visit

I shop on Best Buy almost 19 years. All my laptop, tv , I Apple pod, printer , Apple watch , washers, always I’m happy , Xbox, PlayStation, games , gift cards

Purchase the plan but hope I do not need to utilize it. :-)

I purchased the 3 year warranty on my new washer and dryer. Have not had to use it yet, but trust that Best Buy will stand behind their warranty as they always have in the past.

The Geek Squad did an excellent job installing my new washer. They were in and out before I knew it, answered all my questions and left my laundry room spotless. I highly recommend Geek Squad installation!

The delivery time was remarkable - spot on from their arrival estimate on when my Whirlpool Washer and Dryer would arrive. Very courteous and very conscientious regarding Covid .

Love these they work great. Big for a big family. If you have a lot of kids you need these

Nice system had to return due to lack of empathy from delivery team.

I purchased a 5 year warranty because you never know. Last washer I purchased only had 2 years on a different model. After 5-6 years it started making loud noises and I'm sure it could've been easy fix but it was time to trade up. Get warranty!!

My last machine was double the price and broke down just past the manufacturers warranty. It was not purchased at Best Buy and store said all the people who bought those machines saw them broken beyond repair within 3 years. No remedy was offered.

Samsung is a very quality product. We've enjoyed a sophisticated look in our laundry room and a superior washing and drying experience, with our Samsung Washer and Dryer. The Best Buy Team from Sales to Service has been excellent.

Another successful installation by Geek Squad! Would not have done this myself. Excellent work and professional.

Great set and the WiFi is amazing the color is perfect