Customer Ratings & Reviews

So far this has been a peace of mind. But my washer and dryer are perfect

Gorgeous set and it definitely measures up! I have these in my salon and they get a lot of use!

Yes geek squad is worth it! Once anything goes wrong Best Buy is there to save the day. Had plenty of experiences with them and every time they have come through with ease.

Only used them once and they were very knowledgeable

The geek squad has been the best and they are there when something needs fixing

As long as there is no water damage. A tech will help you

glad to have a warranty I hope to never use. could be cheaper and should be included IMO

Factory warranties are a joke. Geek squad is always there for us!

So far haven’t used the warranty, but 5 years for the price is not bad at all

Delivered my Washer in Dryer with not issues. Even though it's upstairs.

Geek squad has never failed me definitely worth getting!

Very helpful people and quick service most definitely continue to visit them

The agents mounted my item and connected, they was very kinde

This washing machine is going in to my son's apartment so while I'm not expecting any issues with an LG product, this is great "appliance insurance policy" for the price. Also prefer dealing with BB rather than Customer Service at LG headquarters.

Everything fully satisfactory and technician are very polite

we are extremely happy with everything !!!!!!!!!!!!

Haven’t used it. My purchase is brand new but if I do ever need it then awesome. My brother purchased his with a TV and it paid off for sure so I knew I had to buy it.

It’s worth to have any protection in life and Best Buy is best

seriously how do you write a review for this, I haven't used it and hope to never have to

I ordered a dryer was delivered by geek squad guys were polite. But dryer never worked I called geek squad 3 hours after it was delivered had to wait 4 days for them to come look at it was unfixable.so had to be returned I then had to wait 4or 5 days for them to come pick it back up and bring new dryer in mean time had to go to laundry Matt spend more money this should of been fix much sooner at a 700 price .i was very upset on how this all played out cost me even more money in long run but the guys who were here to drop off were polite did there work but did not clean up after the moved furniture to get dryer were it needed to go but did not put it back when done also the Dickson city store does not have enough people to hook up gas stuff. First I was told they can't hook up then after they got here was told they could if the guy that has certification was with them ( which he was not) and 2nd time here store told me they can hook it up but there was additional charge ( are u serious I spend 700 on dryer that didn't work you told me could be hooked up by you now it can if I pay more money) and still guys that came couldn't hook up because they were not certified to do so and new dryer was even more money than first time plus I had to go to laundry Matt to do my laundry