Customer Ratings & Reviews

Havnt had to use yet fingers crossed if they do half as good as the delivery guys ill be pleased. Will update if need to use the warrenty.

Hope this coverage is better than home depot's all they did was give me the run around when it came time to repair. This coverage is great because it's though there geek squad after the first year.

Guys showed up on time with the delivery. In and out in less than 30 minutes and clean work. Washer has been working great and barely can tell it is even running unless you stare at it to see if it is spinning. No more knocking when clothes are being washed!

The delivery and installation team were very helpful and knowledgeable about the washer and dryer they installed for us.

Very helpful technicians and efficient in helping their clients.

I paid for a 5 year warranty when I bought my washer. I submitted a claim on February 19. Someone came out on 2/24 and diagnosed the washer with 2 problems. A tech returned on March 4. That tech diagnosed the washer problem again with a new issue. Another tech returned on March 12 and then again diagnosed the washer with another issue. Another tech returned on March 17 and the washer was yet again diagnosed with a different issue. The washer has still not been repaired and I have been given the run around about getting it replaced. I would not recommend purchasing the warranty from Best buy because they do not make customers their priority. They are only after the money they make when a customer purchases the warranty.

This saved me from having to buy a new dryer. I have gotten a service plan on all my major purchases from Best Buy.

I love washing my actually everyone's I it the best purchase I've made this year

I bought a washer for my mother in another state and the guys were great installing it for her.

It is good but the weird chiming sounds and some stupid water saver program causes you to use twice as much water as normal.

Geek squad talked us through the best option that fit me, instead of just throwing in a bunch of options that we didn't understand nor needed. Definitely a great deal and asset to my purchase

The agents delivered the washing machine, installed it in my laundry room, hauled away my old washing machine, instructed me and my husband how to use the new Samsung washing machine.

Great deal. I purchased this plan for both my new washer and dryer. Hopefully I never have to use it. But it's a great feeling to know I am covered if something goes wrong.

Love these they work great. Big for a big family. If you have a lot of kids you need these

Hope I never need to use it, as the LG washer this was purchased for is supposed to be very dependable. BUT.... ONE NEVER KNOWS FOR SURE. All in all, glad to know if something electrical/digital breaks down it will be covered for the first five years.

Geek Squad protection is a great opportunity to protect your products. You never know an item may fail after the manufacturer warranty is complete.

Due to our family’s heavy usagee, a 5 yr warranty is a must for us.

Calling up the crew and easily scheduled the appointment to see and fix the problem with my fridge. The crew handled it with care and explained in human language to me.

Washs and drys everything once, and clean and dryy

Contractors came out and installed everything perfect. No complains.