Customer Ratings & Reviews

Best Washing Machine Ever, I highly recommend it. It plays music to allow you to know when it begins and when it ends. It handles soiled heavy duty clothes well.

Definitely the way to go when ordering these kinds of items. There was a problem with a friend's purchase who had this protection and they took care of him immediately. Very helpful.

Always buy appliances at Best Buy because of service plans.

Definitely worth the purchase. First dryer I purchased had manufacturer defect and Geek squad replaced it immediately. Didn’t have to deal with manufacturer directly which was great

The agents did a great job at installing the machines. They gave me step by step on how to use and clean them.

Did not need to purchase the Geek Squad protection plan so I returned it back to the store and got a refund. I have been personally called a really big Geek for over forty years now. With that being said and my peers letting me know that I am the biggest Geek that they have ever known for such a long time now, I know that I am completely capable of fixing anything that might cause a problem with the computer electronics on the washing machine should it fail. Can't be much different from the computer controlled French fry machine that I operate at my work where I am King. Burger King that is.

Always purchase the warranty thru Best Buy they coverage is amazing

The geek squad team was great. They were able to mount the tv and connect all devices perfectly. They were very knowledgeable and helped answer my questions well.

Definitely worth the cost for 5 years protection. Have had issues in past with both washer and dryer and repairs and new units far outweighs cost of having this piece of mind.

Anyone would be a fool not to get an extended warranty on a washer or dryer in this day and age. Things were not built as they used to be and in my experience 3 to 7 years the appliance will go

Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

I haven’t had to use it yet so not sure how it will go if I do

Nice system had to return due to lack of empathy from delivery team.

We love having the coverage just in case of a repair. We bought this coverage before and had to use it and it was a good experience!

Great value for protection. Good to know I will be covered for any problems I may have

I am a huge Samsung fan! We love all of their products. These machines do a great job with all of our laundry loads. Especially when you have kids!

The agent came out and repaired the unit the very next day. The problem was solved and no further issues have come up since.

All the time we get good service on any issue we have on house appliances

I love my machines I finally can do laundry late at night no noise. It is sleek very stylish and look amazing everyone complements how good they look.