Customer Ratings & Reviews

Definitely worth the purchase. First dryer I purchased had manufacturer defect and Geek squad replaced it immediately. Didn’t have to deal with manufacturer directly which was great

Did not need to purchase the Geek Squad protection plan so I returned it back to the store and got a refund. I have been personally called a really big Geek for over forty years now. With that being said and my peers letting me know that I am the biggest Geek that they have ever known for such a long time now, I know that I am completely capable of fixing anything that might cause a problem with the computer electronics on the washing machine should it fail. Can't be much different from the computer controlled French fry machine that I operate at my work where I am King. Burger King that is.

The Geek squad is an outstanding organization. Each time I had them to the house for TV or computer problems they were quick, efficient, knowledgeable and courteous. Cannot praise them enough.

A great piece of mind to know the geek squad has my back if anything happens to my new Samsung washer.

It’s a must have especially when it comes to buying appliances.

Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

Definitely worth the cost for 5 years protection. Have had issues in past with both washer and dryer and repairs and new units far outweighs cost of having this piece of mind.

It is better to have it and not use it, than to need it and not have it

The agent came out and repaired the unit the very next day. The problem was solved and no further issues have come up since.

I love the warranty. Had one on last washer and when it went down, which was only once, within warranty there is no charge to fix

Hope I never need to use it, as the LG washer this was purchased for is supposed to be very dependable. BUT.... ONE NEVER KNOWS FOR SURE. All in all, glad to know if something electrical/digital breaks down it will be covered for the first five years.

So far the units have been working fine. Hopefully I won’t have to use the plan but it is always good to have a back up

Loud machine, but great size! Would recommend or buy again!

Can't really give a great review yet. Haven't had to use the service so far.

We love having the coverage just in case of a repair. We bought this coverage before and had to use it and it was a good experience!

We installed our appliances ourselves, but had a question during installation and they quickly answered with clear instructions.

NICE BUT WE MISS THE AGITATOR IN WASHWE DRYING IS SLOWER IN THE GAS DRYER

Well worth the 5 year coverage. Glad we purchased.

Protection plan is highly recommended to anyone purchasing any appliances for household.