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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5631 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 5,631 reviews
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Geek Squad for many of our items. Only needed them once in 10 years and they did a fantastic job

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad you've had awesome service. We're privileged to be there for you whenever you need us. Please let us know if there's anything we can do for you!

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best! Installation was quick and easy. Very professional, and extremely friendly. At great feature of Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The production plan is a good deal for your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Amana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer...My last set of Amanas just died and they were 18 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product helps a lot when you need it for ser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get the warranty when buying expensive machinery. Most of time we don’t use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were very professional knew what they were doing Excellent job and took old units away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan provide piece of mind. I buy plans for any large purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service!! My dryer was installed with the greatest professional care. They showed me how to use my new machine and how to keep it clean. The customer service is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely would get geek squad warranty. Washing machines can break down easily. I had already had an issue and used my warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Geek Squad plans on all my appliances purchased from Best Buy. Feels good knowing I can pick up phone and get help if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work out well in the end, as i had to replace 2 washers before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work out well in the end, as i had to replace 2 washers before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced old broken washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been fantastic when we had to have our washing machine replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase geek warranty from Best Buy, when item have a problem geeks squad is there to fix it or replace your item completely brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys will setup your appliances and are always fast and reliable. Will definitely use their services more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best repair team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost! Repair team are the best! Very professional and tidy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called for a small leak everytime i did a clean cycle. Turns out when installation was done, it was not leveled. Geek Squad guy knew what he was doing exactly. Happy I got the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have extra protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with geek squad protection. They have always been so helpful and it gives me a piece of mind knowing my devise(s) are protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and quite clean really good never had a problem with it i but

    I would recommend this to a friend