Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5749 reviews
(5,749 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
I trust Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy has good warranty for their products. Excellent customer service fast and friendly.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Sansung APPLIANCES SUCK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hum, i didn't that samsung dryer is cheap. I reversed door a d screws didnt screw in tight call best buy , best told me to call samsung but samsung was rude told even it a manufacured defect they didnot cover door issues only functional problems and refer me.back to best buy. Eventhough i bought the extended protection buy rep alfonso promised to help me resolve the isue with the stupid but see i just lie to he didnt call me as he promised me. SO IF ARE PLANNING TO APLIANCES DONT WASTE YOUR TIME WITH SAMSUNG BECAUSE AFTER THE 15 DAYS IF IS NOT A FUNCTIONAL THE WONT FIX IT. SAMSUNG SUCKS
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS. IS. AN. AMAZING. SERVICE! Well worth the $$$. I've used it 3x so far & it's paid for itself!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Um, YES! This is a no brainer. However, I love the options that Best Buy provides for these large appliances.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service, First Delivery was damaged during transport and my washer was replaced. Worth to have protection and have peace of mind for long tenure.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect your purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We never make a purchase with getting the geek squad warranty, don’t hesitate protect your purchase!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Sqaud service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great support. Geaksquad team helped very well when we received first delivery with damage pieces. It is easy exchange policy from bestbuy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
no more washing dishes by hand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I won't need the protection plan, but it's there if I do. Not a bad price for piece of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my washer and dryer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the process was easy, agents hooked up both washer and dryer and tested them before they left. they work great!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No Brainer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the piece of mind for the price. Can't go wrong with 3 years of coverage for $89.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a 5 year warranty for $135 is such a good value, especially compared to other big box retailers!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer set installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents removed my old washer and dryer and hooked up my new set with no issues. Very kind and knowledgeable.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have always been so great to work with. The only downside to them is it’s hard to get a person on the phone.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind included
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this coverage for a repair in the past and was totally satisfied, so will and did purchase it for this item
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best warranty on the market.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best warranty on the market. Peace of mind for customers.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
washer dryer install
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] the installation went off without a problem, and they were on time
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad protect is awesome they stand behind it for repair or replacement
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get the service plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always good to purchase a geek squad service plan. Provides peace of mind for the next few years
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have, hopefully never need it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent needed to use it, and hope I never will .. as it should be. But nice to know I am fully covere
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


