Customer Ratings & Reviews

I had bought a new washer and my mom was home when they arrived to install it. My mother said they were so nice and the guy saved us from having to call a plumber because the water valves were so corroded. He was able to connect everything and I am blowing away by how nice the new washer is. Theses are the reasons I made sure I buy my expensive things from Best Buy not these other large retailers that just don't care about there customers. I also reached out to buy the extended warranty because of our experience. Thanks guys

Purchasing this has given me peace of mind knowing that if something happens after one year, I will be able to acquire service as needed

I usually skip extended protection plans, but I decided to go with the 3-Year Standard Geek Squad Protection for a major appliance purchase—and I’m glad I did. It’s already come in handy when I had a minor issue with my washer; Geek Squad made the process simple, and the service tech was professional and knowledgeable. The plan covers a lot more than just repairs, including parts and labor, and even accidental damage in some cases. It’s reassuring to know I’m covered for unexpected problems, especially with high-value items. The only thing to keep in mind is that some claims may require scheduling a visit, which can take a few days depending on availability. But overall, it’s a small price to pay for three years of hassle-free support.

I bought the Extended Service Agreement for our new Dryer, Washer & SideKick Washer we bought at Best Buy for several reasons: 1- Piece of Mind - No worries for 5 Years 2- Much Lower Cost than similar offering direct from the Manufacturer! 3- Much Longer Coverage than similar offering direct from the Manufacturer! 4-Since we bought the Top-Of-The-Line Appliances with Steam, controls on the door, etc., there are more things that could possibly go wrong. Ah, piece of mind!

Smart add on for a pricey appliance! No regrets for this safety measure

This extended service plan is great,would definitely recommend,purchasing this extended plan.

I have always purchased the product protection plan with anything of value like my laptop, tablet, and refrigerator. I have never had any issues with the plans. I have had to use them when my laptop battery and poercords gave out but they were replaced with no issues other than having to wait for the battery since it was not in stock. Highly recommend purchasing a plan to protect any electronics and appliances.

You NEED to get this especially with a big purchase. So glad we did it because Best Buy goes above and beyond! Our washer gave out and they fixed up our issue NO PROBLEM.

I bought it for the washer and dryer for any future issues. You need to get extra warranty for expensive purchases, repairs can be pricey.

Purchased this service for my washer, fortunately I have not needed it yet but I’m glad to have it.

Great to deal with. Fast to answer your questions and to handle any situation you might have.

I absolutely love everything about this dryer, We have had zero issues since purchasing almost a year ago!

Mine is a washer/ dryer all in one. When clothes finish washing it starts drying them.

With washers and a dryers, I will always get a protection plan. Always have used them for this.

With the problems I have been having with my appliances, this was a no brainer to get

I bought the Extended Service Agreement for our new Washer, SideKick Washer & Dryer that we bought at Best Buy for several reasons: 1- Piece of Mind - No worries for 5 Years 2- Much Lower Cost than similar offering direct from the Manufacturer! 3- Much Longer Coverage than similar offering direct from the Manufacturer! 4-Since we bought the Top-Of-The-Line Appliances with Steam, controls on the door, etc., there are more things that could possibly go wrong. Ah, piece of mind!

The Geek squad is always fast with their service , I had a problem with a printer under Geek warranty and they replaced it with no problem

I really can’t rate it as I haven’t had to use it and hopefully don’t have to, but it’s always good to have protection if you need it!

Definitely recommend an extended warranty on all pricey electronics, accidents happen, things stop working, etc. Best Buy makes the process easy!

Very good. They will replace with a new unit if the problem can’t be resolved within the warranty.