Customer Ratings & Reviews

Haven’t had to use and hope I never do. But gives me peace of mind knowing they are there if anything goes wrong

We received 3-year warranty, where everyone else for the price was a 2-year warranty.

5 year plan of protection, you should have, in case it has a problem.

Reliable, works perfectly and great design. Recommended 100%

Excellent combo!! I recommend to anyone in the market for a washer and dryer!!

So far haven't needed to use. Nice to have available as a security blanket.

It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

I am happy to have insured my washer and drier. I called best buy for service and they were quick and efficient in getting a next day appointment with a service technician. The name says it all Best Buy

Haven’t had to use this yet. I hope I don’t have to but I’ve always had good experience purchasing the warranty through Best Buy and geek squad. Way better than Walmart. Don’t ever buy the Walmart warranties

Warranty is good to have especially when something goes wrong

Geek Squad is always so informative which I love because they help break down technical terms into English for me, haha. But I love their service, they are absolutely professional and attentive with their work!

Good insurance to have in case you have any issues.

I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I originally purchased the 3 year but ended up going with a 5 year instead.

We have always favored Samsung washers and dryers. This one rises to our level of expectation for Samsung products, and we recommend it with our highest recommendation.

Purchased this protection. Anything goes wrong with the parts or a device needs replacement, this plan should cover the need. Very appreciative of the staff and service provided to buy this coverage.

Best washing machine ever. Best installation ever.

The agents were very quick showed me how to use and cleaned their mess up

I made the mistake of having the machines delivered and not installed later to find out from Samsung that I need to install professionally in order to keep my warrantee the geek squad came installed it free of charge when I could to charge me now great job guys thank you

Always worth on expensive items. Always need to protect your items

Remember to get your warranty but you never know if you’re going to need it better to be safe than sorry