Customer Ratings & Reviews

The geek squad did a good job replacing a cooktop that stops working. Worth the investment

two products excelent and easy to operate and very clean

This really paid off for me -- I always purchase the extended warranties (knowing how short the manufacture warranties are nowadays), and this is something I do as a matter of practice. I've now bought this again for the new machine. The previous one I had with the Extended Warranty the Washer quit working after only a little over 3 years of use in my home (it's not a commercial setting, making it clear) With the warranty, I was able to schedule a Geek Squad maintenance service look at my failed washer and they determined it could not be repaired as such. The good part, I was able to replace with my choice of a new washer as a result (they are very good at honoring your initial purchase price on the washer for your replacement device!). Don't hesitate .. just spring for the extra protection ..

I love my new washer it works great! Its quiet a b d gets the job done. Washed bulky loads with no out of balance

We Love Geek Squad!! We have bought a lot of things from Best Buy and we always get protection plan with Geek Squad!! They are amazing!!

We haven’t needed it yet, which I guess is a good thing.

Agent assisted in selecting the proper phone case for my phone. I truly appreciate the personal care.

Great option to have I hope with the changes of the service it still works as good.

Always a good back up. You can’t know when it will malfunction.

Great price for the five year extended warranty. Easy to get the extended warranty.

Works great as it should good price and quality it drys the clothes as expected

I purchased a 3 year protectiin warranty on my new washing machine.it is a great value and a piece of mind.

we always shop at Best Buy because they’re always so helpful. Best customer service.

Very professional and helpful! They seemed very knowledgeable about what they were doing.

We selected the 5 year Geek Squad Protection for our New Whirlpool Washer and Dryer set. We now have ease of mind if anything should happen in the next 5 years. Geek Squad Robert was so easy to work with when we purchased these new appliances.

My agents installed the washer and dryer quickly and made sure it was all good.

Excellent professional work from the Geek Squad. They never fail to repair!!

Always recommend. Never enough help these days. Especially if your older.

Had to have squad come shortly after I purchased combination washer nd dryer. It was very frustrating to get someone out to check why my item was sending codes of error. Problem was eventually resolved. Yet It reoccurred recently so I will be calling back to service item afain

Love love love I loved everything!!!!!!!!!!!!!!!!!