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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5690 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 5,690 reviews
  • Rated 4 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job replacing a cooktop that stops working. Worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    senior

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two products excelent and easy to operate and very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD Choice for any Expensive Appliance purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really paid off for me -- I always purchase the extended warranties (knowing how short the manufacture warranties are nowadays), and this is something I do as a matter of practice. I've now bought this again for the new machine. The previous one I had with the Extended Warranty the Washer quit working after only a little over 3 years of use in my home (it's not a commercial setting, making it clear) With the warranty, I was able to schedule a Geek Squad maintenance service look at my failed washer and they determined it could not be repaired as such. The good part, I was able to replace with my choice of a new washer as a result (they are very good at honoring your initial purchase price on the washer for your replacement device!). Don't hesitate .. just spring for the extra protection ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer it works great! Its quiet a b d gets the job done. Washed bulky loads with no out of balance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love Geek Squad!! We have bought a lot of things from Best Buy and we always get protection plan with Geek Squad!! They are amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No comment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t needed it yet, which I guess is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomegeek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent assisted in selecting the proper phone case for my phone. I truly appreciate the personal care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to have I hope with the changes of the service it still works as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5 yr watranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good back up. You can’t know when it will malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the five year extended warranty. Easy to get the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as it should good price and quality it drys the clothes as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 3 year protectiin warranty on my new washing machine.it is a great value and a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always shop at Best Buy because they’re always so helpful. Best customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful! They seemed very knowledgeable about what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We selected the 5 year Geek Squad Protection for our New Whirlpool Washer and Dryer set. We now have ease of mind if anything should happen in the next 5 years. Geek Squad Robert was so easy to work with when we purchased these new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed the washer and dryer quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents installed the washer and dryer quickly and made sure it was all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional work from the Geek Squad. They never fail to repair!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend. Never enough help these days. Especially if your older.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs glenn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have squad come shortly after I purchased combination washer nd dryer. It was very frustrating to get someone out to check why my item was sending codes of error. Problem was eventually resolved. Yet It reoccurred recently so I will be calling back to service item afain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love I loved everything!!!!!!!!!!!!!!!!!

    I would recommend this to a friend