Customer Ratings & Reviews

Purchased an LG washing machine, amazing love it. But the installation was flawless and fast. I also purchased the 5yr extended warranty service for peace of mind.

I haven’t had to use this. But I wanted my appliances protected. I have done business with Best Buy for years. I have never been disappointed.

I always purchase a warranty for my high ended items

I haven't need to use the GeekSquad yet for any repairs for this combo, but I have on past appliances.. They're always attentive quick and fix what's wrong. Thanks, GeekSquad

Love the appliances and the guys that delivered and installed

The installation service was what I expect of Best Buy. Efficient, timely and easy to understand. I hope I don't have to use the protection, but it is nice to have it.

I love my machines I finally can do laundry late at night no noise. It is sleek very stylish and look amazing everyone complements how good they look.

Works great, love the steam feature, no problems with vibration, short clean cycles but cleans great!

Bought a dryer and had to get geek squad. We’ll see how it goes.

I am a huge Samsung fan! We love all of their products. These machines do a great job with all of our laundry loads. Especially when you have kids!

So far haven't needed to use. Nice to have available as a security blanket.

The agents set up my washer and dryer. I haven't had any problems

Don't really know why Best Buy asks for a review of their appliance protection plan. I normally do get protection plans on large purchaces just in case. I had the option of 5 or 3 years and I went with 3 cause its a little cheaper and if I decide to I can always renew it for 3 more years.

Very happy with the Geek Squad coverage! Bought coverage for LG Washer and Dryer. Made this purchase at Best Buy because we wanted Geek Squad coverage for piece of mind!

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Love my samsung...... ............ .......

The delivery and installation team were very helpful and knowledgeable about the washer and dryer they installed for us.

I would rather contract service through Bestbuy. I had a horrible experience using a Maytag extended warranty. All my TVs and appliances have been through Bestbuy.

well my whirlpool washer broke down after about 3 yrs , but lucky ive got geek squad protection , Right , nope Wrong , when i broke i called the geek squad and they sent out a repairman with 4 days this was pretty good , unfortunately he did nothing and said the washer needed 2 parts a little part and a big part , he said it should only take about 3 days to arrive and to call back when i get the parts, well the little part did take 3 days to arrive however the big part didnt arrive so i gave the geek squad a little call and ask them how long before i get the big part well suprise im looking at waiting another 21 business days (over a month in total before they even get the part) this is not a rare part and its not a rare company its whirlpool , but i was told that these companys send out all their parts in bulk and that im just going to have to wait over month before they decide to send all these parts out to all these different customers , so if your considering buy a geek squad protection plan ( or anything whirlpool for that matter ) its worth considering that if anything bigger than a broken dial occurs you may be having to wait for parts and then have to make a appt for installation of the parts which cant take over a month to get the parts and then several weeks for installation (6 to 8 wks in total ) for me i would not have bought this plan had i known what i know now ,

Easy to sign up for and great to ise when need and easy to get fixed