Customer Ratings & Reviews

excellent product Samsung washer capacity and connect

Had an issue and they came right out and took care of it.

it's nice to have this help because finding someone to hook everything up properly and move things is very expensive

Bought the Geek Squad extended coverage to get added coverage after the washer & dryer manufacturer's warranty ends.

I love the Geek squad plan,it give you an extra peace of mind.

best thing ever! i always buy a geek squad coverage on everything i get from best buy

I have not used this yet and hoping I never have to, but purchased for peace of mind.

I had to get the protection plan just incase my product breaks down

We are so glad that we got the 5 year geek squad protection. We already had to use it and they were wonderful.

I always buy the 5 year warranty. Geek squad is the best. Love Best Buy

I like this washer a lot but I feel like it needs to input more water for bigger loads

Purchased the 5yr protection for my new washer. Hope i never need to use

Great service on purchasing high price appliances. It gives you peace of mind that your appliances covered after the manufacturer warranty has expired.

Great service on purchasing high price appliances. It gives you peace of mind that your appliances covered after the manufacturer warranty has expired.

Great service on purchasing high price appliances. It gives you peace of mind that your appliances covered after the manufacturer warranty has expired.

the geek squad service is a good service plan to have, it protect you from headache of trying to fix things when they break down.

I haven’t had to use the warranty yet. I really hope I don’t have to. But I’ve always had a good experience whenever I’ve had to use a geek squad warranty.

I paid $99 to have the freedom of 5 years warranty and if they can't fix it they will give me new one I know if some one leaves puts extra clothing for detergent or sudden stops will go bad BUT not anymore !!!

Hopefully I will not need the Geek Squad protection, but it is comforting to know that I will only need to deal with them in case of a repair, and not have to rely on customer service with the manufacturer.

I would rather pay a little more now for a piece of mind then paying for it later and a lot more. 20 yrs ago I would say no, but now. Way too many little electronic components to go wrong.