Customer Ratings & Reviews

My washer gave out and geek squad replaced it right away. Highly recommend getting it.

I like this item because it is user friendly and keeps my environment neat.

Hum, i didn't that samsung dryer is cheap. I reversed door a d screws didnt screw in tight call best buy , best told me to call samsung but samsung was rude told even it a manufacured defect they didnot cover door issues only functional problems and refer me.back to best buy. Eventhough i bought the extended protection buy rep alfonso promised to help me resolve the isue with the stupid but see i just lie to he didnt call me as he promised me. SO IF ARE PLANNING TO APLIANCES DONT WASTE YOUR TIME WITH SAMSUNG BECAUSE AFTER THE 15 DAYS IF IS NOT A FUNCTIONAL THE WONT FIX IT. SAMSUNG SUCKS

Bought the 5 year Geek Squad protection for replacement dryer after previous dryer encountered issues 3 years after purchase. Best Buy gave me full original purchase credit which I applied to my new dryer.

A must have for all appliances these days it seems like things aren't built to last anymore.

Good Job, Fast and prompt services, very reliable. thanks,

I have not had to use this protection yet, but in the past they have been very responsive. 5 years is a great deal for the price I paid.

Douglas was very friendly and knowledgeable. Fixed washer.

I have yet to use this I am going to be calling in a couple of days and will return back to let you guys know how the service was crossing fingers they can help me with my problem that I am having!

This is a wonderful washer and dryer! I can wash my king size comforter and it is thoroughly cleaned! Works well and the I have not had any problems with the product. First instillation was dented but it was replaced immediately.

the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.

Very professional. Called when they were on their way and wore masks when they got here. Removed and installed washer/dryer in no more than 30 minutes.

The Geek squad is always courteous and professional. I Always get the longest warranty.

Had a problem with my washer. They gave me a new i was very Happy..

Love this option! Not too expensive and its a must have! Its definitely worth not having the worry of issues arising.

Perfect part of the washer I purchased, I have a complete set now. Great service if needled

They answered in a timely manner and had a tech scheduled to look at unit quickly!

Our salesperson recommended this to us. We asked her about all different scenarios and contingencies and we figured that this plan will serve the purpose of warranty and I liked the fact that I don't have to pay visitation fee from the geek squad. We got this for our fridge, washer and dryer.

Always there to help when needed though i havent needed to use it more than a couple times.

Five year Geek Squad protection is a must preferable option for the buyers. Feeling safe about the product. Great Geek squad customer service. I strongly recommend to go for 5 year protection plan