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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3614 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,614 reviews
  • Rated 3 out of 5 stars

    Usage of outside repair company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They also provide repair services by using another company, so when you schedule a repair tell the customer service representative to only send geek squad personel. I've had bad experiences with the non geek squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice,,, very good.. as expected. has everything good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service OK Once They Have Arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had need of the Geek Squad for repairs, but thy are generally good. What is bad is installation. Having a 6 hour window is disgusting. Isn't the customer's time worth something? And not all of the installers are decent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, usage is as expected and I haven't had problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vary good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice coverage for the appliances, 5 years with good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took out protection to cover my overhead microwave oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use for the range and hopefully won't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is the Best your money can buy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwashers easily break and it’s grast to be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really easy to sign up for it. Have not used it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I dint have tonusenit but it's nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable. Good coverage. Professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have the Geek Squad on your side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty in the business as far as I'm concerned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to have the warranty on for the dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied w service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous professiinal service. Very knowledheable staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have taken for all my products. It's peace of mind at very cheap price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy online process and the cost is very reasonable. Best decision

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Read the fine print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most prone repair item on a refrigerator, the ice maker, is not covered under the extended warranty. Sales people are not upfront about this. You have to read through the whole thing, after you purchase, to find this out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries.. It is all covered. Getting some extra protection never hurts

    I would recommend this to a friend