Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3596 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,596 reviews
  • Rated 5 out of 5 stars

    Nice Extended Warranty if Necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the need to use it yet. I'm glad Best Buy is offering this extended warranty in case if there's an issue with my new appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my stove quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy install. The guys also showed me all I needed to know to use the product and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yr geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used their warranties on past and they proved invaluable.. and I wouldn't buy a expensive appliance without protection especially living in swfl where brown outs are all too common...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart Samsung range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would go without this on any purchase. Saves your product should something go wrong. Cheaper than buying a new one or paying for repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a musr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everytime I buy a appliance, or vacuum, I purchase extended warranty exceptional product, with great service, technicians with quality workmanship.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad has become a sham these days !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely bad customer service. I purchased a microwave and did a 3 year geek squad. When the magnetron busted in the microwave they wanted to do a replacement of the entire microwave. I said ok. They did not do a proper haul away, there was no customer service clearly explanining why my purchase was no getting fullfilled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind in knowing that if anything goes wrong with your equipment you will have trained experts able to correct it or replace it is in valuable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with my dishwasher called because I had purchased the extra protection they got it on schedule and sent someone in less than a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get especially when you purchase major appliances, we've had issues with our washer/dryer and it was fixed with no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas range protection plan I purchased was not covered in Massachusetts.once I needed a repair I became aware only G.E. Covered it .I had to cancel my protection plan through Bestbuy and purchase it threw G.E.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Covered!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked I needed this protection plan. I feel confident that for the next five years I’m covered. Fully recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that was well worth the purchase. I highly recommend this to anyone buying a new product. Well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was great! Very knowledgeable and explained some features as well. Very quick installation and take away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend This Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super glad we purchased protection on our computers. We've already been assisted several times and it has been completely smooth and easy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good product

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just a little too expensive. Can find something cheaper

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very knowledgeable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my dishwasher and took the old one. They even ran it thru a cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the warranty programs have used them in the past succesfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really comes in handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really comes in handy when things go terribly wrong. Really helped my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gamble that I often make

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gamble but I feel better having the extended warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek appliance install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents removed the old appliance and installed the new appliance with a minimum of mess. Very happy with Best Buy services

    I would recommend this to a friend