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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3597 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,597 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is from Best Buy. It’s awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service they responded very quickly and the quality of the service is good!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option for electronics as it will give you peace if mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, 5-Year Standard Geek Squad Protection, very professional and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great price not a bad services to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is necessary to feel confident that you are protecting your product. I defentially recommend getting extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did not have to repair my product but the warranty plan stands behind their policy and replaced a faulty DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Best Buy Total Tech Support we received a discount on the plan. Hopefully we won’t need it but good to have a long term warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    builders plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a suite of appliances from best buy and theyre all protected by the GEEKS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan , always came in handy , Never a problem and don't have to worry for 5 years . Highly recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile Proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance protections plans are very economical. It's a worthwhile purchase as appliance have computer components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad dies right by you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase all our appliances from Best Buy because of Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never want to be caught without this service. I have had to call them for help, even in the middle of the night. Great service offered at best buy. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be extra safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to always make sure to buy the geek squad protection just in case I have any problems with what I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great value for our new purchase. Making sure we are covered just in case we are in need of help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service with these services is always great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product recommended. We needed for rental. Thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professionals & super friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done fast, clean & with all the precautions for Covid19

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    geek call in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great in a pinch once they realized that they could not help they immediately refunded me the money I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection is very useful service, always good quality

    I would recommend this to a friend