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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 16099 reviews

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    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 16,098 reviews
  • Rated 3 out of 5 stars

    365 personal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost was high for one person use and cancelled after one year

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I’m sure it’s great. Just not for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on the second year of the subscription only because I forgot to cancel it before getting automatically billed. I Stopped using Microsoft 365 after a month because it was more then I needed when it came to features. I wanted something simple and this was Recommend to me. I later ended up buying “office home and student” which was perfect. The one positive that I liked about 365 was that I was able to work on my documents using both my computer or laptop by signing in to my profile. Sadly this one thing Couldn’t justify the cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft365

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit Pricey. i found Better Price on Groupon. $39 for Lifetime instead of $69 annually.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I need everything in 365 so may not have been good purchase for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced for personal subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is worth the price and is a quality product but is not worth the price for the personal plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well and no issues at all just can’t understand why I need to pay every year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MICROSOFT 365 - Expensive annual expense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with Microsoft 365 but hate having to pay for it every year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365 has some flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel somewhat forced to buy this product in order for my computer to function well. I'm not really that happy with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Where are instructions?????

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this package but have yet to figure out how to use most of it. Very hard to figure out. Help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use all of the apps in this bundle so I do find it expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Apple Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I needed an Apple Watch! My sister kept telling me about hers. Then my son got one for Christmas! So my sister and son went together and got me a reconditioned one for my birthday. When it came, it had a crack & scratches. Sent it back for refund. In the meantime, my sister found a new one at Best Buy for the same price! So I bought it and waiting for my reimbursement from my son from the other company! I now Love my new watch and all of the things it can do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft and they are products for as long as I have been using computers. This is probably been since the year 1992. Although I prefer the way things used to be. I like buying a program and using it for years. I prefer owning the program. I do not like having to pay an annual fee for updates and the use of a program. I have an issue with Microsoft right now. It is a very small issue but I have been unable to reach Microsoft to discuss the issue. For this reason I am beginning to sour on Microsoft and I’m reconsidering whether or not I will update in the spring

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Anne

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it is okay. I have nothing more to say. I dislike this type of review when forced to write something.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    All I have to say is AutoPay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the rest of the people on the planet, I have A LOT going on right now! I did not mean to make this purchase...It was set up for auto pay & I did not have the bandwidth to put my life on pause, to evaluate the pros & cons of keeping this package or letting ot go...so as I refocused of the highest priorities in my life I forgot about it & unintentionally let the autopayment go through❣

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average but useful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty much essential for offline work in today's world, and I needed it for school as well. It does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mateo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good except for yearly subscription to software products. Not something that is pro customer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing great here.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Prefer software versus subscription model. Microsoft hijacks Zoom invites and opens with Teams or skype. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase this again, can get this somewhere else

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Something I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I need this to make my laptop run. Best Buy loaded it up and I didn't really have to do anything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not nearly intuitive as the previous stand alone versions.

    No, I would not recommend this to a friend