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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 664 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 664 reviews
  • Rated 5 out of 5 stars

    Very friendly an both guys did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my amp an speakers an did a great job.. was very friendly an any question i had was answered .. thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer Jeff very knowledgeable and conscientious and polite, took time to listen and make suggestions. 4 channel amp. Best buy little pricey though! I will go back in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greta install crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the best buy audio crew install a lot of stuff for me over the years on my 08 F150 and I have never been disappointed, they do a awesome job on anything you need in your vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here! Exactly what I needed, hid the wires as well so all of my friends will have no idea where the great sound is coming from!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the car speakers. Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the car speakers and the amplifier was terrific. Jesus (in Deer Park) walked me through everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed, and so I added another system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, and so I added another system to a second vehicle for piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect amp for my door speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed this amp behind my factory radio. All wires comes with it for installation.. I am currently still using my factory radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my car sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds great. Did it in a fast matter and very quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not trust folks working on my car but these guys put me at ease. They showed me exactly what they were going to do and took very good care of my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amp install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the install for my amp. I may want other amps lawyer and trust the Best Buy techs to install it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service and horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a very painful experience. I live in rural Colorado and it is a five hour round-trip to the closest Best Buy in Grand Junction. I had two appointments. The first one to get four speakers installed in my four-door truck. The second was to get an amplifier Set up to create better sound and quality. Needless to say, I made both of these appointments and was very open about my drive time and the communication I had with the shop. I had to make a special trip each time to get the work done. However, after a few days, I figured out that they had not installed my door panels Correctly and hooked up my wiring appropriately. I had to make a third trip to Best Buy to have them pop the door panel off and low and behold there was the wire unplugged from my windows. There was very little sympathy or even a sorry or a follow up to me they wanted to keep it out of the books , and so they never made an appointment for this third visit. Two weeks went by and my nephew was riding in the backseat, which is very rare. I very rarely have anybody back there and low and behold the rear passenger door window won’t roll down either. I have tried to reach out to the Best Buy Grand Junction store And it has been nearly impossible to reach anybody to file a complaint. I have spent three hours on the phone back-and-forth with a Best Buy representative that is not from Grand Junction and offers very little to no help at all. They forced me to file a claim with Sedgewick who responded to me via email within 72 hours, telling me to contact a supervisor or manager from that store as there policy does not cover this type of coverage. But insisted that I should contact the Best Buy store to get this resolved. Needless to say, I’ve spent another hour on the phone today. Getting nowhere the Best Buy customer service representatives that have been answering the phone the day after Christmas must’ve been in a really bad mood, everyone I talk to with the exception of the very last person was absolutely horrible and don’t care about helping people. I finally had a gentleman respond and sent a message to the store so that a manager would call me back, I’m still waiting and I’m still trying to remain patient but this is absolutely ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    KTA-450 mini amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TJ did an excellent job installing my alpine KTA-450 mini power amp. I’m very happy with the car audio installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nick was exceptional!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He provided excellent customer service, was extremely knowledgeable and went the extra mile installing new speakers and rewiring my existing sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent Good Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio guys at this Best Buy were great install was seamless and right on time everything sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great! What few issues I had are being resolved. I appreciate their willingness to always make things right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kicker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a system installed did a good job about it too .good turn around time on it for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus is awesome. Very patient and explained the full process. Getting rear speakers done because I am so happy with the first job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv very fast and it works perfect. I wanted a 10in tv in my vehicle, and I got it. Thanks geek squad, you guys did awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi-channel Amp instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a quality job and respect my vehicle. They installed it in a discreet location and secured it well. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amp and Speaker Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really satisfied with the audio installation.

    I would recommend this to a friend