Customer Ratings & Reviews

They installed my amp an speakers an did a great job.. was very friendly an any question i had was answered .. thank you

Works and sounds great. Did it in a fast matter and very quality

Very professional in getting everything installed as I hoped it would be! Would definitely suggest someone to let them install anything you need!

Just what I needed, and so I added another system to a second vehicle for piece of mind

No complaints here! Exactly what I needed, hid the wires as well so all of my friends will have no idea where the great sound is coming from!

The installation of the car speakers and the amplifier was terrific. Jesus (in Deer Park) walked me through everything.

Installer Jeff very knowledgeable and conscientious and polite, took time to listen and make suggestions. 4 channel amp. Best buy little pricey though! I will go back in future.

I was really satisfied with the audio installation.

I have had the best buy audio crew install a lot of stuff for me over the years on my 08 F150 and I have never been disappointed, they do a awesome job on anything you need in your vehicle.

Geek squad installed this amp behind my factory radio. All wires comes with it for installation.. I am currently still using my factory radio.

I’m very happy with the install for my amp. I may want other amps lawyer and trust the Best Buy techs to install it.

had a system installed did a good job about it too .good turn around time on it for sure

TJ did an excellent job installing my alpine KTA-450 mini power amp. I’m very happy with the car audio installation.

I typically do not trust folks working on my car but these guys put me at ease. They showed me exactly what they were going to do and took very good care of my car.

Best service ever! Had the whole car done up. 1300w First stage

Guys did great! What few issues I had are being resolved. I appreciate their willingness to always make things right!

Marcus is awesome. Very patient and explained the full process. Getting rear speakers done because I am so happy with the first job.

He provided excellent customer service, was extremely knowledgeable and went the extra mile installing new speakers and rewiring my existing sound system!

They always do a quality job and respect my vehicle. They installed it in a discreet location and secured it well. Great job.

After getting the run around at the Champaign location about my amp install. I had a call from Jason who apologized and stated that they would refund my money and do the install for no charge because of the times they had to reschedule my install. I came in the day it was rescheduled to find out either the tech didn't want to do it didn't have the knowledge to do it or what. Being told by that same tech that his last day was a couple of days after my appointment. He rescheduled my install again. A few days after i left my appointment that they did nothing i get a call from the store maanger and he told me that they didn't have any techs and there was no eta on when their would be techs. After explaining to him my displeasure and what i was told by Jason being that they would refund my money and do the install for free. He had to talk to someone about reimbursing my money and then tells me that i would have to go to the Bloomington store to have my install done in another month. I go to Bloomington to have my install done and nobody that this was my 4th attempt to get my amp installed. I found out that they closed the install bays and that is why I had to drive an hour away to the Normal location. I was told I would have to pay for the service. After a half an hour of him talking to his boss they finally said ok we are going to do the install as a customer satisfaction. It only took 2 and a half hours which is good but my front speakers which worked before do not put much volume out like they should since they are getting 75w each supposedly. I was told that there must be a problem with my speakers or the installation. It really sucks that there is nobody local that does Car Audio installation because i would like other work done but do not trust them BB to do a quality job. They used to be descent but now i know why they closed the majority of their car installation service bays.