Customer Ratings & Reviews

Looks totally stock, works great, really good job...

Thanks for all the help on the installation team!!

Geek squad did a great job on my 2 car amps love the sound

installed by geek squad-very professional would recommend

My installer Kevin was excellent. My new amp rocks!

Installer did a great job.. He was very helpful and explained everything very well..

Installer was very helpful and knowledgable. The environment was very welcoming with no doubts coming in

The customer service is awesome and the work was done really well!

Great value for the money spent, good recommendation by employees

Mike did a very amazing job i will keep going back to him for all.my installs

tech was knowledgeable and helpful..work completed when promised

BB installed my speakers and my amp. They did an absolutely fantastic job!

Bought a basic car audio system. Overall satisfied

I pay for install my amp at my car ,I recoment to use the service at Best Buy

The recommendation and the install couldnt have been better.

These guys are the best! Everything looks clean and sounds great.

I own a Dodge Durango. First I total tech which give you 20% off labor but that nothing. Secondly it take four day to completed the work. My car sound terrible.

Terrible service that turned into a nightmare. Went in prior to purchasing or install to have geek squad recommend a setup that would work for my car. Bought everything and dropped my car off 2 weeks later for a ten hour day. They called at pick up to tell me the amp could not be hooked up. They weren’t sure why, but hooked up everything else that was dependent on the amp. Told I could buy a $300 part, which they don’t sell, and it would work. No notice prior. Waited an hour standing there to get my car, as it was not finished as they stated on the phone. When I went to leave, my back up cam and SiriusXM didn’t work. The messed with it another hour to tell me they have no clue what’s wrong and to take it to the dealership on my own time and money. I call corporate and my Best Buy to file complaint. Hung up on or told I had to go to the store and see a manager. The store is closed inside, due to remodeling, and Covid numbers are out of control. I emailed GM of store who has never replied to me. Waste time and over $1000 of mine. I have been an elite plus member for years. Service was unbelievable in terms of communication and professionalism. Going to BBB and likely will not step foot in a Best Buy any time soon.

Good customer service and explanation of products by the technician and service manager.

great knowledge of installer in helping with location and whole install went very good