Customer Ratings & Reviews

The install was perfect.I would recommend Best Buy to any of my friends.

I highly recommend geek squad for a amp install. No issues at all. Professional

Terrible service that turned into a nightmare. Went in prior to purchasing or install to have geek squad recommend a setup that would work for my car. Bought everything and dropped my car off 2 weeks later for a ten hour day. They called at pick up to tell me the amp could not be hooked up. They weren’t sure why, but hooked up everything else that was dependent on the amp. Told I could buy a $300 part, which they don’t sell, and it would work. No notice prior. Waited an hour standing there to get my car, as it was not finished as they stated on the phone. When I went to leave, my back up cam and SiriusXM didn’t work. The messed with it another hour to tell me they have no clue what’s wrong and to take it to the dealership on my own time and money. I call corporate and my Best Buy to file complaint. Hung up on or told I had to go to the store and see a manager. The store is closed inside, due to remodeling, and Covid numbers are out of control. I emailed GM of store who has never replied to me. Waste time and over $1000 of mine. I have been an elite plus member for years. Service was unbelievable in terms of communication and professionalism. Going to BBB and likely will not step foot in a Best Buy any time soon.

I own a Dodge Durango. First I total tech which give you 20% off labor but that nothing. Secondly it take four day to completed the work. My car sound terrible.

Amp was installed in a timely manner and the wiring/install is very clean.

The guys there did an excellent job and answered all my questions.

The Smartphone/MP3 Interface was installed in a professional manner.

The droid play works great, and I'm sure apple play will work also.

The service is always great.Ben my installer walked me through all my option

this is so good! love the product! we totally recommend it

No worries about good connections or wires showing.

Would recommend to anyone in the St. Louis area. Great job hiding it!

Gio did an awesome job installing my stereo equipment with this item.

Awesome amp, The tech recommended it great job great install love the Amp

Chris was very professional and his work was very clean

Install was superb, tech knows exactly what he was doing!

The power cable was installed poorly, loose wire poking out of amp terminal.

Excellent product and installation, installer was amazing.

if you don't know what you are doing, you will probably need to pay someone to do it right.

It’s hidden in my dash and nobody would know i have this