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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 957 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 4 Series 500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System for its exceptional sound quality, easy setup, and affordable price. Many users are impressed with the rich and immersive audio experience it delivers, while others appreciate the hassle-free installation process and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 957 reviews
  • Rated 4 out of 5 stars

    Not compatible with Panasonic Vieracast TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was not knowledgeable enough about the product to ask what TV we would be connecting this to. We had not had a problem connecting a blu-ray player before so we didn’t consider it an issue. But, it is.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wires

    Rated 1 out of 5 stars

    Not a quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system to go with my Samsung Television, not a good match. Sounds Tinny, too many wires. Just not what I would have expected from Samsung. But it was priced well.

    No, I would not recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Hello Eggman, I understand the frustration you are going through with this home theater system . Please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle MsSamsung

  • Rated 4 out of 5 stars

    Does what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Panasonic surround sound that I liked that went bad after 7 years. I didn't want to invest a whole bunch of money to replace it so I bought this. It isn't as good as my old system but it does what I need. I'd recommend for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased on sale at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my basement to use for movies and Call of Duty game play. The sound is great, providing deep base and precise sound location for a good surround sound during game play. Easy setup with great sound for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds like your in a movie theatre and all you have to do is make your own popcorn

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good Sound, Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a Panasonic home theater in a box that died after 5 years of use. The new unit took a little while setting it up. Once on, I was able to test the unit and everything seemed OK. Movie playback was smooth and the sound was very good. I starting having problems shortly thereafter when I noticed a humming coming from the main unit when the the mute was on. Sounded like fan noise. Not wanting to risk a complete failure of the unit, I replaced the unit with a soundbar and DVD player. Extra cost was worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWSOME EQUIPMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELENT SOUND FOR MY MINI THEATER, I LOVE IT, ALWAYS WANTED ONE AND THIS ONE IS JUST PERFECT

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good clean full sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This packs a lot of sound for a little set up. Another amazing Samsung product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent sound system for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. Great value. Easy to set up. Perfect for small to mid sized room

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    Great surround sound systems for tv viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This systems is great for watch blue ray dvds or standard dvds for tv viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy and the sound is great. Good for both small and large rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I bought this for the guest house. It sounds great and is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Surround Sound for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes to hear his movies like he is in the theater, and this does just that!

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    great blueray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent blueray player that I will enjoy for years

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall quality is amazing. Great sound, awesome control, and easy to access all downloads!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It was good but hard to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect the sound is amazing the only problem is you guys need more directions

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, works well for movie night and when our kids want to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    small footprint

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and speakers are very tiny and not that visible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of use and the easy setup. Works perfectly with my in house wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value home theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a home theater with surround sound and are very happy with this.

    I would recommend this to a friend