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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 957 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the 4 Series 500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System for its exceptional sound quality, easy setup, and affordable price. Many users are impressed with the rich and immersive audio experience it delivers, while others appreciate the hassle-free installation process and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 957 reviews
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not impressed with sound and connection. Need better subwoofer sound.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok the DVD player is not wireless but it works well for a bedroom!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay theater system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is off a bit unless you're using the bluray player function.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the sound quality. Its 500W but didn't get the sound.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is good soo far sounds alright for the prize! I recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for something with ok sound this will do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but limited to options because of its application

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought wrong item. Returned and got what I wanted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have paid more money for a better product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound and easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has satisfied me as the consumer.....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing and using the system for awhile I noticed that the surround speakers were not functioning. I had to call Samsung and send it in so they could see wht thus was happening. To date i an still waiting to see what is wrong with it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT SATISFIED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unhappy with purchase this item only has one hdmi port. Most products of this caliber have at least three to accommodate the many devices consumers have i.e. Playstation, xboxs firesticks. This receiver only had one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Rear speakers

    Rated 1 out of 5 stars

    Open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement of a failed sound bar. But the dvd player didn't work, the rear speakers didn't either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What may me buy this system was the price and the size. The problem I had with it was that it needed extra connecting cables that have to be purchase separately.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m didn’t read about this product enough. The surround system doesn’t work for cable boxes or radios. I wanted it for both of those, so I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    very expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my friend for her tv that wasn't that loud and along with it being $200+ I had to get an optic cable for it to work through the tv audio.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not A Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker system was not worth the purchase. The sound consistently fades in and out and the system isn't loud at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Speakers don't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 2 of the speakers stopped working then the rest of them blew a week later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a old Sony 70 watt system with this one. I'm very impressed! The sound is clear and crisp. Awesome lows and sharp highs. The one thing I don't like and it's not a performance matter, is you cant find wall mounts for the speakers. My old system had a nut made into the back of the speakers so you could mount them that way. I did find a way around that but only do this if you don't ever plan to return this system. On the back of the speakers just above the wire sockets there is a little O. Take a self taping screw and make a pilot hole. Then take the mounting screw that holds the mount onto the back and screw the mount to the speaker. Then just mount the speaker on the wall or ceiling. Like I said this will probably mess up you returning the system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 instances in the first 3 weeks of use. Once where the Blu-Ray just shut itself off. The second time I got nothing but static out of all of the speakers. I went back to Best Buy to see what they could do for me and was told that they would do nothing for me. Call Samsung.

    No, I would not recommend this to a friend