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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3596 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,596 reviews
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always respectful and considerate they listen and understand your situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Exceeds Price Already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value I've received (fast, knowledgeable, and super-nice, patient techies) exceeds the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a faulty device ASAP. Great service and will recommend the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With an expensive device like this, and all the use it gets, it’s a great idea to protect yourself in case of accident or malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best protection services that you can buy. They honor and standby all of their products and services. You can’t go wrong with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refunded after product failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a full refund for the product that failed. Even the 2 year warranty was refunded. Had the product 7 months out of the 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Whenever I need something fixed their always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent service, fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the coverage from Best Buy for my vacuum cleaner. They honor their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Addon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bets add on product I never buy something this expensive without GSP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost when manufacturer warranties are only good for a year or two. Makes returns to Best Buy easy and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our GS Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost when manufacturer warranties are only good for a year or two. Makes returns to Best Buy easy and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Protection is a must for vacuums and appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost when manufacturer warranties are only good for a year or two. Makes returns to Best Buy easy and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for my appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy completely stands behind their products. I always purchase the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection plan is strongly recommended.its worry free from and broken parts.you can replace it with new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used geek squad and don’t ever plan to use it in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vaccume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great coverage to as it replaced our Vaccume when it deaded!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranties are the best ones out there. No problems covering anything that goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Dyson Vacuum. Don't expect anything to happen to it but I couldn't beat the deal.

    I would recommend this to a friend