Customer Ratings & Reviews

Great customer service at geek squad counter. Would recommend

For everything I’ve heard about cordless vacuums…. I can say this one blows that all away. It’s light weight, and its suction is just as good as any corded vacuum I’ve owned. The dust detecting light is a great touch as well.

Excellent service as always and has me recommended it to everyone

Tge best vacuum i ever had regret gettrid of it , i’ve had dyson and this shark is as powerful, especially on rugs it leaves them very clean and great on hardwood floors

I like Best Buy and I feel a sense of comfort with Geek Squad. I made this purchase over a year ago and I didn't have to use the warranty yet.

You can’t go wrong with Geek Squad protection plans. I hope I never have to use them, but if you do they’re easy to use and they don’t give you any grief. It’s a great way to easily get a replacement item in a timely manner without having to worry about paying for it in full. I’d highly recommend them to everyone.

I appreciate that the sales person offered the warranties. With something like a new vacuum that I'd never tried before, I decided to get the warranty. Nothing has happened to the vacuum and I am thoroughly pleased, and feeling secure in knowing if something happens to it, I'm covered. Geek Squad rocks!

Unfortunately I had to use this protection plan for a vacuum I had purchased. I was pleased that my experience was hassle free and my purchase price was given back to me in the form of store credit! Will absolutely buy this protection again!

This has been the best vacuum we have purchased. It is very light but powerful!!!

After purchasing and owning my V10 Dyson and owning it for over a year, I began to have some issues. I immediately began to troubleshoot my Dyson but unfortunately it began to get worse. My Dyson began to have battery and charging issues along with it not wanting to turn on at times with a full charge. Best Buy right away exchanged my Dyson for a new one out the box with no hassle. I definitely recommend the extended warranty.

I heard Geek Squad was good but I hope I will never need them

Purchased for my daughter in law. She loved the extra protection.

Realistic and very crystal clear the tv, i recommend all of you to buy any appliances because this is the only one store that really trusted!

Overall I feel it is a good vacuum it started to make this loud noise so it was good to have insurance for it

Geek Squad is the best! Went in to replace broken vacuum purchased 3 years ago with Geek Squad protection. Was out the door with new vacuum in 10 minutes.

They covered my robot vacuum. It was a must, so get it.

I’m incredibly thankful I purchased this protection for my carpet shampooer, because it broke and could not be repaired. This saved my sanity, and I got full store credit to use toward the purchase of a new unit.

Dealing with the extended warranty was better then trying to use the equipment the

I purchased the geek squad protection because my Dyson vacuum was expensive and if anything happens to it I know they will honor their warranty and fix it!

Excellent services , No questions asked for faulty products .