Customer Ratings & Reviews

Bob is a good house keeper. I did have issue with the first one where but I did learn later with my second one the guide tells you what the codes are and you just use the tools and brush provided to keep him good as new.

Excellent services , No questions asked for faulty products .

I always purchase a geek squad protection plan when I purchase any electronics at Best Buy. They always try to either fix it or credit you back and I just know that I can always rely on them to take care of me.

You never know if your item will work or if you can install it, but with Geek Squad, you know they'll help you. My recommendation is to have a geek squad. It's the best purchase I've ever made.

It works amazing for us and our full-size family house

i love the qeek squad they have akways been good to me

bought this for a vacuum. geek squad was great. I dropped off and by the next day I was told the vac wasn't fixable. I received my full purchase price back to put towards a new vac.

My iRobot wasn't used much, but now I can't connect it. I need to get it fixed, but I think it will be expensive.

Great service excellence for customers with a friendly atmosphere.

Good vacuum. As long as you keep up with the maintenance it continues to work as it should. It would be awesome if the handheld suction cord was longer so, as it is always dropping the vacuum if it is not right next to where I am vacuuming. Other than that it is a good vacuum.

This is a great solution if you have a problem with any appliance that you purchase from Best Buy. They are courteous fast and know what they're doing. I would highly recommend buying the insurance. And Geek Squad are great guys.

Great floor steamer works well on my wood floors Highly recommend

Great product at this price level, solid 4.5 stars. Comes with a lot of accessories. Very compact and perfect for my small apartment. Power of the vacuum is strong enough to clean up after to Siberian Husky’s! Only thing I would ask for is the for the Suction Boost button to be more durable or make a a switch. Because the button got jammed after a few months of usage and we haven’t be able to us the boost button. Yet it still gets the job done

Best warranty you can buy for anything you buy at best buy.

Very good item I really like it I’m gonna tell my friend to buy one

I absolutely love geek squad insurance. Every time I’ve had an issue with a product, they have resolved the issue very quickly and without hassle.

If I have any issues with my shark vacuum they give me no problem to either fix the vacuum or exchange the vacuum.

I bought a Sharks vacuum is working good and easy to installed and use.

Under Replacement plan, you get what you paid for product and upgrade with better one.

This vacuum is seamlessly the best and most convenient cordless vacuum. I can vacuum my house on just one battery charge. I’ve never had to use the extra battery to finish my 1600 square ft house. Easy to go from hardwood to carpet.