Customer Ratings & Reviews

I absolutely love geek squad insurance. Every time I’ve had an issue with a product, they have resolved the issue very quickly and without hassle.

If I have any issues with my shark vacuum they give me no problem to either fix the vacuum or exchange the vacuum.

I bought a Sharks vacuum is working good and easy to installed and use.

Under Replacement plan, you get what you paid for product and upgrade with better one.

This vacuum is seamlessly the best and most convenient cordless vacuum. I can vacuum my house on just one battery charge. I’ve never had to use the extra battery to finish my 1600 square ft house. Easy to go from hardwood to carpet.

my vacuum cleaner was over heating. I went to the buybuy store and asked for an exchange and they were very helpful. With my warranty I didn't have any problems get my replacement.

With the product being so top of the line I’d need a good reliable protection!

Friendly, fast, knowledgeable. Everytime I’ve been in here the agents have been super helpful.

The geeksquad service is great they are always giving top of the line customer service on both the phone and In person they make everything a piece of cake! The staff is always super friends and actually want to help with out a problem

Purchase this every time great coverage has more than paid for itself

We bought this just in case Isanette falls down on the job, not saying she will, but just in case. And if she does all we have to do is take her back to Best Buy and she gets replaced, just like that! But don't tell her that, she might get upset and do something destructive to get back at us for wanting to replace her (robots can be that way sometimes), but that would just be a self fulfilling prophecy - weird.

I have been getting the additional coverage on all the products I buy. I got a Dyson vacuum that stopped working the additional coverage worked awesome they replaced the product

Like I said is very good this plan to protect the items o bought

Well worth the investment! I had a dyson stick vac that was priced at $599.99 when I bought it. It stopped working 1 year and 1 week! The process was seamless and I walked out with a brand new vacuum that day!

I really put this to the test i have 3 toddler's and used my old shark and this one still found more crumbs even after i vacuumed it twice get this vacuum now you wont be sorry

Always a great deal for a Dyson vacuum with a 3 year Accidental squad protection.

It has worked very welll I buy a lot of items from Best Buy and anytime I have a service problem they offered a replacement on the spot

We love this vacuum! Great for pet hair, lots of power.

My Mother is 85 & has difficulty using her canister type Rainbow vacuum. She had knee surgery a few years ago. She loves her new Dyson V8 pet model vacuum! It’s light weight & I don’t have to worry about her falling down or tripping on a cord! I’m so very grateful that Dyson makes such a lightweight yet strong suction vacuum so my Mom is safe & not in pain!!! Thank You so very much!

We got coverage for our new vaccume cleaner and rest assured