Customer Ratings & Reviews

Works really good especially with pet hair. The self cleaning function is such a great bonus .

Excellent coverage! My sister recommended it. Haven’t used it but looks really easy to set up claim/service. Never had an issue with my previous claims. Confident about this product.

I live by this protection plan!! If you have children, please by the protection plan. The games will break and the manufacturer will not cover it. The games cost too much not to ensure. I’d rather pay a small deductible than the entire price to replace a game or fix a game.

I have been using the geek squad protection plan for a very long time now. They never let you down, and it's the reason that I only buy my electronics here.

Honestly the best protection I’ve come across couldn’t be easier they either fix it or replace it. I’ve replaced vacuums, iPads, and appliances. When you have the protection your stress free.

purchased the Geek Squad Protection for my Animal Ball 2 vacuum and drive motor broke in less than a year. Completely replaced the vacuum with a new one, no hassle. Only complaint, had to repurchase protection for the new vacuum-- remainder of protection plan does not roll over. The new plan was more expensive for less time.

They did what they said they would in case of my vaccum breaking which was a refund

I love buying things from Best Buy, because it gives me the added protection of replacing my items if anything goes wrong with it. I bought this for my brand new Dyson Vacuum, for peace of mind in case anything goes wrong (the vacuum was over $500).

Great protection, had an issue with my vacuum and Bestbuy replaced it with a newer vacuum at no additional cost, would recommend their coverage services.

We are really happy with this program, they are really good, kind and always whiling to help.

Best vacuum I've ever used. Comes with so many attachments and gets everywhere that i other one couldnt.

I Love my Robotic Vacuum as it does a good job of cleaning my floors with very little effort on my part but emptying the dust bin. I have not used the floor washing system although I did purchase the washing pads.

Eek squad refunded, my full purchase balance of my vacuum, which had broken and I was able to purchase the same one with ease

Has been the best purchase! I have pups so it’s excellent if you have dogs or other pets!!!

Pretty powerful vacuum. I wish it was easier to replace the brush head but overall good vac.

Purchased this plan as part of a new cordless vacuum purchase. I've had these plans in the past and I've ended needing them so I've been fortunate. They're awesome when you have something go wrong with the product. I'm very happy with this product.

This unit is very powerful and practical. The versatility of the unit cones in handy when cleaning all over the house, evn the car. Worth the price!!! Only drawback i can say is the lack of storage for accessories.

So grateful I bought this! My Tineco Floor One S3 (had for almost 2 years) broke & thanks to geek squad I got a full refund/store credit! Will never buy another item without protection

Worth every penny. Don’t get left with a busted new(ish) item. This put my mind at ease knowing that if something happens than I’ll be covered

If you are buying a >500 or more Best Buy product, you should buy the geek squad insurance in order to enjoy it with the secureness of having a back-up in the case something goes wrong.