Customer Ratings & Reviews

I have owned this for a couple of years and although it's a little power house battery seems to be wearing down, Charge goes from 3 to 2 in a few minutes so will see if geek squad can assist me with protection plan. I would like a new one with a fresh battery. Great for spot cleaning so hoping it's replaceable.

I have a Dyson ball but we removed carpet and installed tile. This picks up hair better than the ball on the tile. Light weight, easy to grab, vacuum, and put away.

I always purchase the geek squad service on major purchases. I have had to use the warranty on several different occasions with previous purchases I have made over the years. I have had no problem getting my items replaced or the money back.

Love it wouldn’t change it for the world. It’s every inch of corner of my house. Awesome service awesome warranty awsome Store fasspass wish I could just move in and staying there all day.

always get it-----------------------------------------

I definitely recommend purchasing the extended warranties on higher priced items. Its worth the peace of mind knowing if there is any problem you will get your item either repaired or replaced!

Works really good especially with pet hair. The self cleaning function is such a great bonus .

Pretty powerful vacuum. I wish it was easier to replace the brush head but overall good vac.

Israel was very professional, friendly and knowledgeable. He mounted the device and then showed me how to work it.

Great but had to return 2 times already just minor things . Machine seemed confused not knowing where to clean. Power went out wouldn't connect back to wifi. Great purchase but by time you keep paying for geek quad you would have purchased it again. But best buy Has best no hassle returns with protection plan

When i return my electronic to get fix they respond quickly as it say. They look for every detail of the problem which for me it's important.

This new bigger sized vacuum is really good. Im hlad I purchased it. The only down side that it is a bit heavier than your standard dyson so in prolonged use, it will wear your arm out. My 69 year old mother has a hard time with it. I would say if you dont have a big houes, maybe less than 2k sqft, stick to the smaller dyson.

They did what they said they would in case of my vaccum breaking which was a refund

Excellent coverage! My sister recommended it. Haven’t used it but looks really easy to set up claim/service. Never had an issue with my previous claims. Confident about this product.

We are really happy with this program, they are really good, kind and always whiling to help.

I have been using the geek squad protection plan for a very long time now. They never let you down, and it's the reason that I only buy my electronics here.

Works great on hardwood/laminate, carpet and tile floors. I wouldnt use it on rugs, its sucks up A LOT of the fibers. There might be a separste attachment sold separately for that. Love the laser light too, so helpful.

Has been the best purchase! I have pups so it’s excellent if you have dogs or other pets!!!

Best vacuum I've ever used. Comes with so many attachments and gets everywhere that i other one couldnt.

Honestly the best protection I’ve come across couldn’t be easier they either fix it or replace it. I’ve replaced vacuums, iPads, and appliances. When you have the protection your stress free.