Customer Ratings & Reviews

I live by this protection plan!! If you have children, please by the protection plan. The games will break and the manufacturer will not cover it. The games cost too much not to ensure. I’d rather pay a small deductible than the entire price to replace a game or fix a game.

Best vacuum I've ever used. Comes with so many attachments and gets everywhere that i other one couldnt.

Has been the best purchase! I have pups so it’s excellent if you have dogs or other pets!!!

Eek squad refunded, my full purchase balance of my vacuum, which had broken and I was able to purchase the same one with ease

purchased the Geek Squad Protection for my Animal Ball 2 vacuum and drive motor broke in less than a year. Completely replaced the vacuum with a new one, no hassle. Only complaint, had to repurchase protection for the new vacuum-- remainder of protection plan does not roll over. The new plan was more expensive for less time.

Great protection, had an issue with my vacuum and Bestbuy replaced it with a newer vacuum at no additional cost, would recommend their coverage services.

I Love my Robotic Vacuum as it does a good job of cleaning my floors with very little effort on my part but emptying the dust bin. I have not used the floor washing system although I did purchase the washing pads.

I love buying things from Best Buy, because it gives me the added protection of replacing my items if anything goes wrong with it. I bought this for my brand new Dyson Vacuum, for peace of mind in case anything goes wrong (the vacuum was over $500).

Wife loves the new vacuum she uses it multiple times a week!

Worth every penny. Don’t get left with a busted new(ish) item. This put my mind at ease knowing that if something happens than I’ll be covered

Best buy Case ID: 2202435300273 I am getting notices of outstanding amount of Best Buy credit card but I am not paying monthly installment in Best Buy credit card because when I bought irobot Roomba 10Max robot vacuum, after few days the robot was not working .

Must purchase with every technology item very useful

So grateful I bought this! My Tineco Floor One S3 (had for almost 2 years) broke & thanks to geek squad I got a full refund/store credit! Will never buy another item without protection

This unit is very powerful and practical. The versatility of the unit cones in handy when cleaning all over the house, evn the car. Worth the price!!! Only drawback i can say is the lack of storage for accessories.

Geek Squad is always there to help! They don't mind any questions big or small!

Purchased this plan as part of a new cordless vacuum purchase. I've had these plans in the past and I've ended needing them so I've been fortunate. They're awesome when you have something go wrong with the product. I'm very happy with this product.

I had a problem with my vacuum and since the store couldn't fix it and didn't have a replacement, they gave me another option.

The guys are great. Made my move so easy. Mounted tvs, set up our new tv. They are the best.

If you are buying a >500 or more Best Buy product, you should buy the geek squad insurance in order to enjoy it with the secureness of having a back-up in the case something goes wrong.

Hopefully I don't need to use this. But they have been great at the store whenever I have had problems with any items