Customer Ratings & Reviews

I always get the geek squad warranty on my vacuums...they always give me a new vacuum if it goes bad.

Absolutely love the geek squad for vacuums, they are pricey and I hate when one part breaks, that is normally plastic and not repairable. That’s why I’ve always gotten geek squad on my vacuums, not even worth the hassle of not having it.

Excelent Customer Service! Friendly and professional .

It was really nice being able to replace my broken Vacuum

I am a person who loves to have protection on the equipment I buy and my New Dyson V11 is not the exception.

2 years whort product. Would buy again. Do the job perfectly.

This thing does my whole 2 story house without dying, even the stairs! It pick up more after running through the house with a cheap vacuum! Latest and greatest isn’t always the best, The 7 animal is where it’s at!

For the price can’t beat it recommend to all who are looking for an affordable vacuum

Protection is easy to use and claim. No hassle at all and always a positive interaction with customer service.

No matter the issue, geek squad always takes care of me if I need a fix or replacement! Very quick and easy service every time.

Agent very helpful and clear all my doubts. Gave recommendations

Geek squad people was wonderful!very knowledgeable

This is my second purchase of one of these plans after a fully satisfied use of my last one. Highly recommend!

I always pay for this extra, it has payed off half the time, and it really is no hassel at all to contact the geeks for help

Covered my vacuum that developed an issue and replaced it very quickly.

I was always skeptical of these as a means to get a few more bucks out of you for the sale, but as I've now had to use this for another product, I will probably purchase these when they are offered through Best Buy every time.

I always get the extra warranty! Who knows what will happen next couple years!

Always get the Geek Squad when dealing with a product with all the moving parts as this one. Bottom line is electronics do break even the best of them and that is where the Geek Squad steps. Very affordable option to put your mind at ease.

I bought the vacumm cleaner so i had to protect it because the last vacumm i got , stop working after a month.

I bought my hydrovac and the 3-year protection plan. A month later, my Shark hydrovac broke down. I went to Best Buy, and they replaced it but canceled my protection plan. Their argument was that it had already been used and that I need to buy another protection plan. A huge scam. No one should ever have to go through this