Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 3672 reviews
(3,672 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to know I have the protection in case anything happens.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are very knowledgeable and helpful!!!!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this service verry verry good take care customers faste
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have the protection if it ever malfunctions.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Changing policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually purchase extended warranties for expensive electronics but geek squad is changing its policy and it’s not as easy to exchange. Also during covid I wasn’t able to return because my expiration date was 7 days out and they didn’t give a grace period .but that could be at store mgr discretion.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It always great to go through no back in forth. They change it out no problem. Bring in go customer service in and out.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Cool beans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Here is the review so I can get a chance to win a gift card.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Previous iroomba was replaced when it stopped working
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love knowing my purchases are protected. Often well worth the investment. Customer service could be improved but sufficient.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love knowing my purchases are protected. Often well worth the investment. Customer service could be improved but sufficient.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always have a extend warranty akways good to gave
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.get warranty , easy replacement customer service ,
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can rely on geek squad for anything!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the extended warranty and have used it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the extended warranty and have used it!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Depends on who you talk to.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Best thing to get!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best accessory to get when you purchase electronics
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always protected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.better safe than sorry. This is always a must buy.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get the protection plan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep your products safe and protected! Get the plan!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. It does most everything you need it to do!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend