Customer Ratings & Reviews

I have owned this for a couple of years and although it's a little power house battery seems to be wearing down, Charge goes from 3 to 2 in a few minutes so will see if geek squad can assist me with protection plan. I would like a new one with a fresh battery. Great for spot cleaning so hoping it's replaceable.

Purchase this every time great coverage has more than paid for itself

Always get geek squad protection it does not go to waste. Best Buy and geek squad team is always helpful when addressing issues that are covered.

i love the qeek squad they have akways been good to me

Amazing product, not having to be plugged into any cord makes this a life saver. Battery last long as well

I love buying things from Best Buy, because it gives me the added protection of replacing my items if anything goes wrong with it. I bought this for my brand new Dyson Vacuum, for peace of mind in case anything goes wrong (the vacuum was over $500).

Best warranty you can buy for anything you buy at best buy.

The geek squads warranties are the best. I got a Dyson vacuum 3 years ago and I took it back to get it fix and they give me a new vacuum. They always have available appointments and are very fast.

As soon as I got there with my broken vacuum, they gave me my money back after 4 years, to buy me another one

I purchased this unit for use at work and knowing the abuse it is going to endure…having this additional protection is good peace of mind!

I live by this protection plan!! If you have children, please by the protection plan. The games will break and the manufacturer will not cover it. The games cost too much not to ensure. I’d rather pay a small deductible than the entire price to replace a game or fix a game.

I love geek squad. I get it in everything I purchase. All appliances and electronics are protected from accidents and if they stop working. I just returned a carpet cleaner and got a brand new one

Best Buy has the greatest service and warranty deportment ever. We have been customers for over 12 years

Feels great to have a safe plan if something goes wrong with my machine

Like I said is very good this plan to protect the items o bought

Great suction for such a small device. I only wish that the device were a little more ergonomic (the location of the on button lends to accidentally pressing while operating the device). This device was perfect for vacuuming my stairs and couches.

Overall I feel it is a good vacuum it started to make this loud noise so it was good to have insurance for it

This service is definitely worth the money! We had the protection plan for another cleaning robot. And all I had to do is bring the non-working machine and it was replaced it with another machine that was equal to or less than what we purchased the 1st machine. We did not have to spend another dime on the new machine.

I absolutely will alway get the extra warranty! Geek squad makes it so convenient and helpful to make sure my turn around of products is fast and easy!

It’s always a good idea to get the geek squad protection in case if the what if ever happened.