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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3566 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,566 reviews
  • Rated 5 out of 5 stars

    Piece of mind service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I took the safe route!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This covered everything we needed in case problems should arise. A lot can go wrong with vacuums that's why it's better to be safe than sorry. Cheaper than your average repair too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered my vacuum that developed an issue and replaced it very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad makes things easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, only butly my electronics from best buy because of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is easy to use and claim. No hassle at all and always a positive interaction with customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but sometimes it loses its internet connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Reliable, Quick, Honest, and Excellent Service. I've inquired about Signing Up for Service In Staples When Purchasing A Laptop, not only did Staples want to Charge me a arm and a leg, they didn't offer as much as Geek Squad does!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra warranty! Who knows what will happen next couple years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum's great - mop attachment not so much. Would've returned but the window had passed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for vacuums!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter the issue, geek squad always takes care of me if I need a fix or replacement! Very quick and easy service every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of one of these plans after a fully satisfied use of my last one. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for tineco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my product is protected, nice to have the ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have, accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have accidental protection on certain products just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the vacumm cleaner so i had to protect it because the last vacumm i got , stop working after a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always pay for this extra, it has payed off half the time, and it really is no hassel at all to contact the geeks for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always amazing and know how to fix anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very professional my firts vaccum great and then ayo working and they give me another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for vacuums is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the geek squad for vacuums, they are pricey and I hate when one part breaks, that is normally plastic and not repairable. That’s why I’ve always gotten geek squad on my vacuums, not even worth the hassle of not having it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has helped us a number of times when A product has had a problem and needed to be replaced. A worthwhile $$ spent to ensure the product lasts as long as you need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is all about service. They put the customer first and that is why I always come back.

    I would recommend this to a friend