Customer Ratings & Reviews

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

Definitely worth it. Our Dyson V10 after two years would not hold the charge. I brought it to Best Buy and because of the warranty they either offered to replace it or store credit. Awesome.

Overall I am happy to have purchased the insurance. Just incase as I use the Tineco daily and have no issues as I am covered.

I bought the vacumm cleaner so i had to protect it because the last vacumm i got , stop working after a month.

have used it and glad I bought it. If I hadn't, I would not been able to return item.

haven’t used it yet, but the price of this compared to a replacement is worth it. Especially the length of time offered.

I haven't had to use it yet for this purchase BUT I've used it in the past for other purchases. They are so nice and easy to work with when you have a problem. I usually always purchase Geek Squad because of the great service.

For the money, the added protection is worth it. Nice to have this protection and since customer service at Best Buy is the finest ANYWHERE, knowing that if a product breaks the problem will be solved quickly is very important.

Great service very professional my firts vaccum great and then ayo working and they give me another one

It’s alway a good idea to buy extended warranties, as u never know when a device will quit working. I’ve had to use them many times and I’ve never had a problem getting my money back to buy a new item.

I got a great customer service the agent that helped me was nice and very helpful

Excellent waranty and I have experience with this service!

I know I can count on the Geek Squad! I can purchase items from Best Buy & know if anything ever goes wrong, I’m covered!

5 stars as I've just purchased this protection plan and have not needed to use it to date. I have a feeling it will come in very handy as I'm not at all thrilled with the product that I've purchased the plan for.

I like The display allows me to see the battery usage, allowing me to better plan my cleaning time. Very good!

Had to use the warranty for a vacuum that died. It was an easy process. Simply grab another and leave. Always get the warranty!!

Easy to deal with. With the coverage you are given, it's hard to not buy it.

The geek squad is all about service. They put the customer first and that is why I always come back.

Geek squad is very helpful in making sure if my product fails, they assist in repairing or replacing.