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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3637 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,637 reviews
  • Rated 4 out of 5 stars

    Robot bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the empty itself feature. The instructions need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad Plan when buying from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im a satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 remote robot vacuum cleaners from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of the Geeks squad taker all my problems I have any time I need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad in Best Buy they helped very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. Purchased in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Works. I've nevere issues with redeemong warantys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping i will not need to use the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my vacuum every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it! They solved my problems every time. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with added protection and 20% off with geek squad membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience with protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helps us out if we have an issue with a issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for added protection for the roomba I bought as gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expecting great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold on the warranty for my very expensive vacuum. I hope it is worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mentally relax when you buy that protection..no worry if damaged product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used this service. I can not anything!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i dont get to use this warranty. Product is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this product several times and it is amazing! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty purchase was easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 4 year extended warranty on Roomba. I was explained the covered items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CYA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet, better safe than sorry spending that much $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll regret not saying yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always get a protection plan. Because why not

    I would recommend this to a friend