Customer Ratings & Reviews

What a convenient service. Any problems with a product you can exchange for another one. Its reassuring for a expensive product

piece of mind, you never know when it goes out, or breaks. your gonna sit there with a straight face and tell me that you know how to fix vacuums. yea sure buddy, just buy this and forget you even got it, that way when it does break and you hit up your local best buy they suprise you with a fresh vacuume because you purchase the 3 year accidental geek squad protection boi!!!!

Really great tech team!! They make getting tech support easy!

Used it in the past and it’s amazing! They will replace if you can’t fix! Worth the money! Plus you get the next step up!

Most suction power from any other vacuum I've had before at a great price

After years of buying cheaper products, having to repurchase a vacuum every other year, i finally decided to give the dyson a try and see what the hype is about….. well it exceeded my expectations. I actually like vacuuming now. And, it picked up kore than my other vacuums ever did!! I hate i waited so long!!!!

Amazing product to have and secured my Dyson and other small appliances

This vacuum is awesome it cleaned my carpets better than they have been in a long time

Excellent coverage and price very happy with the purchase and the extra protection

Got a nice Shark vac and bought the 3-year Best Buy warranty- even though it comes with a 5yr from the manufacturer. After about a year and a half the unit just quit working, so we brought it back to BB and they just gave us a new unit- NO QUESTIONS ASKED! GREAT SERVICE!

I ALWAYS get the Geek Squad protection service on all of my devices because I know just the time that I don't have it, is when I will need it most. Get the service. I have needed to use it more than once and all of the employees are always so helpful and work so hard to fix whatever my problem is

Geek Squad service are very knowledgeable and It was really fast. They just needed up replacing it.

My experience with Geek Squad was nothing short of exceptional. Their professionalism, expertise, and commitment to customer service have earned my trust and loyalty. I highly recommend Geek Squad to anyone needing reliable and efficient tech support. They truly are lifesavers!

You're absolutely a moron if you buy any electronics without this plan. Peace of mind is worth the extra cash on your items.

you would think for the price, the vacuum should last forever, but like everything, they do break. I have had to use my warranty twice and it was simple to execute. I just took the vacuum to the store and they replaced it on the spot.

Luckily I have not had to use my Geek Squad protection on my purchase. But from past experience I have used Geek Squad on other Best Buy purchases. I will never make a purchase without buying Geek Squad protection. The security and protection can’t be beat for the price. Geek Squad was very reliable and print and resolved my issue for another product.

Fantastic vacuum. Came from a Shark which died within a year. Could not be happier with the suction power of the Dyson along with the light weight handling it has.

Best Buy is the only company lace I always get the geek squad warrenty. You don’t have to find your reicete or an old policy you can’t find. You make an appointment go see the geek guys and bam it’s either fixed or they credit your account for everything including the geek warrenty and you just go to the store and get a new one

Cleans very good, way better than roombas. The app tells you exactly where it cleans. But after a year the springs on one of the wheels got loose. Definitely get a warrenty

You never know if something will give out after. Manufactured 1-year warranty. Companies don’t make things to last like they used to.