Customer Ratings & Reviews

Always get it, pays for itself given how much modern products break down.

The vacuum is very good and work excellent the price was really nice

Very good works as expected never had no issues with it

Good to have in case you need it after you purchase a product.

greek squad service is very good but there is a long wait to reach the right person

Pricey piece of equipment prone to malfunctions so worth getting the Geek Squad service protection.

It’s necessary for today’s tech. We purchased a Neato and without any has had to have it replaced.

No longer worth it. I used to love these plans. Sales reps say that if anything happens to the item, bring it back to the store and it will either be repaired, or I'll walk out of the store with a replacement. Not true anymore. I took my broken vac in to the store. They were only willing to refund the original highly discounted sale price I paid to use towards purchasing a new one at full price. In order to walk out of the store with a comparable model, I would have to spend almost double the price of my first one. I check with support online after I got home. They said I only have a "repair" warranty, not the "replacement" warranty (which apparently doesn't exist for vacuums). But they weren't interested in repairing it either. So basically the warranty is that I purchased the option of an extended return period. Which is OK, but definitely not worth the price they charged me.

Extra warranty is always good to get. Especially on things you use a lot. Replacement so easy.

Bought it in hopes if I needed it they would fix the tv. Instead I got pushed off to Samsung and was told suck it up they wont fix it either. Had to buy a new tv when this one was only less then 6 months old. And not fully paid off. Plus they refused to give me a refund.

always glad to help and always quality service. no natter the issue, the geek squad has the fix.

Geek Squad is a must buy for your smart gear, especially expensive pieces with iffy batteries or such.

Geek Squad is a must buy for your smart gear, especially expensive pieces with iffy batteries or such.

they helpful and very genuine in their support and it worth having protection with them.

Love Geek Squad services! I purchase that peace of mind on all eligible products!

Everything seems nice on the vacuum but the warranty was helpful incase something happened

Haven't had to use it yet, but I'm glad I have it for those just in case moments

It's always a good idea to buy peace of mind. Things brake and kife happens.

It's always a good idea to buy peace of mind. Things brake and kife happens.

Haven’t had to use it yet but it’s awesome to know every thing you own they will fix for you