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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3559 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,559 reviews
  • Rated 5 out of 5 stars

    Accident insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with geek squad i always recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first geek squad protection plan with my Neato more than 5 years ago. I have up graded every time the machine has had problems and repurchased the plan again. It is worth the money, even if you have to repurchase the plan. Just go into the store, no hassle or questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty powerful vacuum. I wish it was easier to replace the brush head but overall good vac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best little Carpet Cleaner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bissell Carpet Cleaner to clean my living room carpet which is a beige. Boy was it dirty and this cleaner is easy to use and to empty the dirty water. It got my carpet very clean and I was impressed by the performance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very worst irobot. No support from bestbuy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Case ID: 2202435300273 I am getting notices of outstanding amount of Best Buy credit card but I am not paying monthly installment in Best Buy credit card because when I bought irobot Roomba 10Max robot vacuum, after few days the robot was not working .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get it-----------------------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used geek squad services. But I have the service plan in my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our carpet cleaner through the warranty. Everyone was very friendly and helpful. They made sure everything was taken care of quickly and we were able to place an order for a new ine.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Already got my money back!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love GS Extended Warranty plans. My $200+ went after 3.5 years and the switch around was SUPER EASY!!!! Definitely worth the tiny bit of extra money in case you, or a family member breaks the appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum it picks up every spec of dust and dirt and the green laser is very useful. I was very skeptical at first because of the price but well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE MONEY IN THE LONG RUN!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont purchase anything with the protection plan! Definately save my pockets more than once!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squads warranties are the best. I got a Dyson vacuum 3 years ago and I took it back to get it fix and they give me a new vacuum. They always have available appointments and are very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fulfilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5-Year Accidental Geek Squad Protection for a battery powered vacuum and it did die. I came in with the product, showed that the battery no longer functioned and they staff took it and told me to go pick out a new vacuum! That particular vacuum was discontinued, so I got a more expensive one and paid the difference. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. I get it in everything I purchase. All appliances and electronics are protected from accidents and if they stop working. I just returned a carpet cleaner and got a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve always added a protection with the products we buy. The returns are easy. We return a broken item, get a gift card & use it to buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty for Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this warranty, Ive had to use it 3-4 times with Dyson Vacuums so highly recommend buying it. My vacuum messes up at all I get a brand new replacement, or pay the difference to upgrade then buy another warranty. Best buy makes it simple and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good especially with pet hair. The self cleaning function is such a great bonus .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m happy that I had the coverage on my Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did what they said they would in case of my vaccum breaking which was a refund

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its product insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used but its nice just in case. I dont know if its really worth it but nice for the piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for tile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Dyson ball but we removed carpet and installed tile. This picks up hair better than the ball on the tile. Light weight, easy to grab, vacuum, and put away.

    I would recommend this to a friend