Customer Ratings & Reviews

Got this because for what I spent on my vacuum I wanted some protection in case of any accidents. And I leaned whenever I didn’t get the insurance, that’s when I always needed it.

Great suction, but I would like the battery last longer

Bought this as a gift for my wife and she loves how much easier it makes vacuuming for her. The accesories are a really nice plus too

Purchased for my daughter in law. She loved the extra protection.

The geek squads warranties are the best. I got a Dyson vacuum 3 years ago and I took it back to get it fix and they give me a new vacuum. They always have available appointments and are very fast.

[Employee of bestbuy] The convenience of not needing an entirely new purchase because I have a protection plan makes a HUGE DIFFERENCE. Do yourselves a favor, invest in the protection

I love geek squad. I get it in everything I purchase. All appliances and electronics are protected from accidents and if they stop working. I just returned a carpet cleaner and got a brand new one

very reliable and worth the money! do not hesitate to pay extra for this as it's worth when you needed it and you'll never know when!

Always get geek squad protection it does not go to waste. Best Buy and geek squad team is always helpful when addressing issues that are covered.

Helps keep us protected if something were to happen.

Great protection, had an issue with my vacuum and Bestbuy replaced it with a newer vacuum at no additional cost, would recommend their coverage services.

I've only used Geek Squad Protection Plans 1 time, and it was a flawless, hassle free interaction. Asked me my problem with the device, keyed a few things in and told me my replacement options. I decided to upgrade to the newer device and pay the difference (new product cost - original purchase price). Super easy.

I heard Geek Squad was good but I hope I will never need them

They are always helpful, they will help you with all your questions

Purchased this plan as part of a new cordless vacuum purchase. I've had these plans in the past and I've ended needing them so I've been fortunate. They're awesome when you have something go wrong with the product. I'm very happy with this product.

I always purchase an extended policy on complex mechanical objects or electronics. I have had good experiences with Best Buy policies. They avoid complex rules and keep purchase records with your phone number.

I have bought this Accidental Protection several times now. It has saved me money 3x now. Every time my vacuum dies, I am able to walk into the store for a replacement. The protection is only good for one use so you have to buy another 3 or 5 year protection plan. Highly recommend!

I purchased this unit for use at work and knowing the abuse it is going to endure…having this additional protection is good peace of mind!

With the product being so top of the line I’d need a good reliable protection!

Works great on hardwood/laminate, carpet and tile floors. I wouldnt use it on rugs, its sucks up A LOT of the fibers. There might be a separste attachment sold separately for that. Love the laser light too, so helpful.