Customer Ratings & Reviews

What can I say? The Geek Squad is always there if and when we need them. Everyone is extremely knowledgable and wonderful to work with. We just purchased a grill and the service for delivery & set up was A+. I would definitely recommend.

Great for any equipment you buy from here best warranties the business

Our last vacuum broke somehow and wouldn't suck anymore. I am so grateful I had this geek squad warranty! I was able to do a swap on the spot for a new Shark Vacuum.

The 5 year product replacement on a vacuum cleaner paid off for me. When the cord head broke accidentally, I just took the vac to my Best Buy store, and they gave me a new one. No boxing it up and mailing or shipping it to the manufacturer, and no claim forms to fill out. Sweet!

Really good light weird vacuum. Picks up anything. The only thing bad thing is battery life could last longer.

Very happy i got this warranty , you never know when you will need it.

The workers did a fantastic job and were very professional on time and looks amazing

It keeps the carpet clean, it does have to be cleaned right away, if not, it will leave a lingering smell

It’s was so amazing buying from Best Buy, the product was destroyed but brought it back for exchange and it’s done

They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek squad ✌️

The vacuum sucks (in the best way!) we have several dogs and their shedding is something we need to maintain daily. I love that it's cordless. Pricey but worth it

I bought this vacuum with a gift card from a family member, and as it was on sale. The best combination of value and quality!

Have had it maybe a year or less and I havent used it in months. Truly a waste of money. It is very heavy and bulky, the container for the water and solution is super small. It is so gross cleaning out the receptacle if you use the steam part. The only brush that works decently is the pet brush. It does not get anything in the corners. I feel like it pushes the dirt away with the fan instead of sucking it up.

If you clean it well, the carpet was comfortable to use... only suddenly it started to leak water. just within the warranty time

Buy the product and then buy the protection. This type of investment in a product that will ultimately be used again and again is a no brainer.

I purchased this warranty because of the price of the irobot vacuum. Its good to have peace of mind should something go wrong. Geek Squad has always come thru with repair of any prior purchase, so no doubt with this one. Additionally, always helpful if I have a question.

The agents were quick and polite. Answered all questions i had and explained the process

This is a very good vacuum really enjoying and will recommend it to many.

Vacuum has been very good. Has strong suction on the boost setting. Works great on carpet and non carpet floors.

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!