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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3628 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,628 reviews
  • Rated 5 out of 5 stars

    Winner!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% glad I did this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always protect your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hidden gem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth money you spend on it it means a free product if anything goes wrong worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on to your purchase worth every bit incase something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly , I recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad crew. They always take care of my needs. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ANSWERED ALL MY QUESTIONS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is great and we always seem to get people who are friendly and amazing with customer service! They helped us narrow down a good vaccum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This My Warranty For My Vacuum Cleaner. I Always Get My Vacuum Cleaners From Best Buy Because Of The Warranty. If I Suck Up Something Wrong And The Vacuum Cleaner Starts To Not Work Right, I Just Take It In And No Questions Ask They Tell Me To Go Get Another One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would def get of your worried about the quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a product which you are in sure about I would definitely get the protection we bought a rumba vacuum cleaner and I’m glad I bought the warranty because our dog hair is taking a toll on a cleaner that was recommended for pets I’m not sure it’s going to last for the 400$ we spent on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you’re thinking of buying it, Do it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mom and she says she loves how easy it is to vacuum and it is not super heavy like other hand vacuums and the battery last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank when I need it I have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always thankful I have the geek squad service and BB protection warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know first hands how best buys service plans work and i can tell you they are amazing!!! the repair techs that come out to the house are in home agents from geek squad and have the right tools to do the job. I always recommend to every client to get them for their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know first hands how best buys service plans work and i can tell you they are amazing!!! the repair techs that come out to the house are in home agents from geek squad and have the right tools to do the job. I always recommend to every client to get them for their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has alway come through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad has always been able to help me quickly to resolve any issues I've had with any product (from computers to vacuum cleaners, etc.) covered by their service. I am satisfied with their services and do recommend coverage for items purchased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very worst irobot. No support from bestbuy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Case ID: 2202435300273 I am getting notices of outstanding amount of Best Buy credit card but I am not paying monthly installment in Best Buy credit card because when I bought irobot Roomba 10Max robot vacuum, after few days the robot was not working .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best service plan anywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot of stuff from Best Buy and the Geek Squad Service Plan is so easy to use if you have a problem. They look up everything using your phone number, so I can just bring it in if it doesn't work and get my money back. The best service plan anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service plan anywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot of stuff from Best Buy and the Geek Squad Service Plan is so easy to use if you have a problem. They look up everything using your phone number, so I can just bring it in if it doesn't work and get my money back. The best service plan anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service plan anywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot of stuff from Best Buy and the Geek Squad Service Plan is so easy to use if you have a problem. They look up everything using your phone number, so I can just bring it in if it doesn't work and get my money back. The best service plan anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this 3yr protection on another vacuum and got my money back after 3yrs use. Great value and product coverage.

    I would recommend this to a friend