Customer Ratings & Reviews

good service very professional, quick to resolve issues.

It does really work but I’m returning it just cause for me it’s faster just to sweep and dry mop by hand. Also I don’t have the space for it. It can take almost a full day to do 1 room. I wonder if it just keeps going until it needs to go back to the charging dock. So it will keep going even after the floor looks clean.

Great vacuum cleaner, excellent, clean great, great investment, worth every penny 100%A+

Great coverage. It’s just great to have protection against issues with products. Any time I haven’t bought it something has gone wrong so i typically always buy protection plans just saves me from headaches

I purchased the warranty because I always like to have the security of not worrying if my children want to help me there won’t be problem. The price of the warranty was such a good price I couldn’t pass it up!

Would not hesitate buying again for my iRobot. Robot failed but Geek Squad took care of. No problems or hassles. Would only purchase on mechanical electronics. Not sure if would by for tv, maybe expensive one.

Love geek squad so much. Used to work for Best Buy and I always recommended the replacement plans because you can get a new product in that time frame if it breaks!

I would not have purchased my BISSELL floor cleaner without insurance. This is my 3rd machine. The two previous machines were not a BISSELL. Thank you Best Buy for offering this service.

This is a very good vacuum with very strong section I love the vacuum it is a little on the heavier side but I love how strong the section is, I got the warranty just in case haven’t had any problems yet

I use this for my pets and it is the best quickest cleanup vacuum on the market. Has its own self cleaning mode and tells you how dirty the floor is!!

Definitely get this plan. It is so worth the low cost of it. Anything that goes wrong with your equipment, for instance this vacuum I just purchased, I will bring it back and get a new one. It’s the best warranty out there!

I think that this guarantee is very interesting and important, it is good to have this service from this store. For edo I prefer a thousand times to buy here.

I buy the on only a few devices. I buy them for my vacuum robots with dog poop a potential issue. I did have to use it for my last robot as it simply stopped responding/ working about a week before the protection expired. They replaced it immediately with no questions asked. Totally worth it for devices at risk.

Geek squad rocks. Really happy with product and geek squad service purchased!

Geeksquad is the best coverage money can buy. Never had any issues with them in all my purchases if I ever needed to repair or replace an item.

I would not make an appliance purchase without the Geek Squad service protection.

Vacuum's great - mop attachment not so much. Would've returned but the window had passed.

Was skeptical at first but this does the trick. We have a dog who sheds quite often and this does the job.

Great customer service and they fixed things in quick time

This is our second contract with the Geek Squad. We both have worked from home for several years using 4 different computers. When we have a computer issue we just take the machine to the Geek Squad and all is weel.