Customer Ratings & Reviews

I always buy the protection plan when I buy from here. They make it super simple to return product for any reason.

Excellent product so easy to use. Lightweight but does a great job on carpets, rugs, and floors.

This vacuum is amazing, it is great with picking up dog hair and keeping my floors clean.

If you don’t get Geek Squad protection then it’s on you! Get it, because if not. You would have to fork up another lump sum to buy a whole new device or in my case a very expensive vacuum.

I got it in case anything happens to the product. It gives me a peace of mind knowing it is covered with a warranty. I know Best Buy warranty is good to have, knowing it will be repaired or replaced.

The agent came to my house and unpacked every box and put it together in front of me. They explained every component and demonstrated each function. They also explained how, if it were to break, how the warranty would be honored.

Allow you to exchange and return with no hassle, even after manufacturers warranty wears off

I think this is great, anytime I can find automation to do my job, it’s always good.

Returned my little green clean machine because the hose split at the connection. Because I had geek squad, the return was quick and easy! Highly recommend this wonderful service!

I Would recommend this to anyone. It was a lifesaver when the cord got severed on my brand new vacuum cleaner. Best Buy was very helpful and it was easy to return the old vacuum cleaner for a new one.

I got one for myself early this year, and I love it so much that I bought one for my mom!

This is one of the best vacuums I have ever owned or used, hands down! Worth every penny!!

Freaking dope vacuum. Suction is awesome, turn radius is super weird at first but then absolutely amazing. Buy it

My wife is too happy went she clean I know because you feeling the difference

Totally worth it. We had a dyson stick vacuum which stopped charging after 2 years, and best buy replaced it for us with a new one right away. The warranry paid for itself! Thank you guys for your awesome service

I always purchase this protection plan when it’s available on items. I’ve had to use it a couple times and I must say it such an easy processes to return my damaged item and receive my new one. Buy it! You won’t regret it!

Excellent purchase and worth the money it is reassuring

Excellent service worth every penny my carpet cleaner stopped working and it was replaced no questions asked.

The replacement plan is so effective because I can easily swap inside the store at customer service without hassle.

Always great to get the protection plan, as long as they are offering I'm buying. No doubt.