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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3668 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,668 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I always buy protection plans for my Best Buy products because they make sure to take care of the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great worth the money every time you buy anything no mather the size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection, prices seem a little high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like to get the geek squad protection plans with Best Buy purchases. They have been beneficial in the past. Recent pricing has seemed to increase on these plans that have made me second guess their purchase as of late. Ultimately ended up purchasing this as a back up for our Roomba

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service!! The friendly team at BB has taken care of me, appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use the Geek squad yet, but I trust that if I had to, they will solve my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item deserves more than a 5 star rate it is a outstanding product I have never ownd a better vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option to have when you purchase anything. If it stops working bring it back and get a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product at decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small spaces but wouldn’t recommend for a larger space. It tends to get very hot after a few minutes of use but that’s fine because by then I’ve vacuum most of my home. Mine recently stopped working but geek squad protection made it easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best "no-brainer"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a "extended warranty" on a carpet cleaner is a no brainier. these units gets used and end up extremely dirty. Best Buy stands behind the performance and takes care of any issues fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty. BestBuy is great with their warranty services. Let’s face it, the days of buying a vacuum or floor cleaner and having it last for 10 or more years is over.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best service plan there is

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always comes in handy if a product stops working..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this warranty extension for the vacuum because it give us peace of mind. The vacuum is a gift for my daughter and we want she can use her vacuum for many year without problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two boys and a dog, you never know what can happen! Peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy pickup with ship to store .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second dyson purchase. It is a great vacuum to have especially if you have dogs. BB WAS EASY TO PURCHASE FROM AND HAD IT AT THE DOOR WAITING FOR ME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan when I buy from here. They make it super simple to return product for any reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad people was wonderful!very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dyson vacuum broke. I thought it was out of the service period, but I checked the system. I took the vacuum in and Best Buy gave me a brand new one. Can't beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working with powerful blend Previously used different brands but this is almost top best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barbie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a good idea to purchase an accidental protection plan. You never know when something is going to happen. Get your purchase re[;aced free or cheaper than purchasing another at ful cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad service. It saves you money in the long run.

    I would recommend this to a friend