Customer Ratings & Reviews

So far it works. Get the warranty if you have dogs. We seem to burn these up in two years so the protection helps.

Great warranty best buy honors their warranty. I bought a new vacuum using the extended warranty for my old vacuum. No hassles!!!

Bought this cause I thought it would be great without having to plug it in, but I found that the battery dies really fast and it didn’t pick up the way I wanted to I would not recommend this one so I brought it back with no problems. Best Buy took it back and said they’re sorry that didn’t work out

I always purchase the Geek Squad warranty. Reliable and trustworthy professionals have helped me on many occasions.

Geek Squad protection is the best - we have never had trouble getting either a repair or replacement in store or store credit

A great baseline model. Very effective at picking up cat hair and litter on hardwood.

My kids love it and we have fun everyday playing them. Pet friendly

My Dyson gets a workout in my hard-flooring home. I feel confident knowing accidental protection is in force.

I can't really rate this yet as i haven't had to use it at all.

We have yet to avail of this purchase and its purpose but we find ourselves at ease knowing that Best Buy has great service.

Great product, picks up all the dirt and fits very well in the closet

Good thing that I can replace my vacuum that doesn’t work properly I will get a shark vacuum I have see reviews about shake

I like get the Geek Squad Service plan because I don’t have to worry about.

I tried to get geek squad on any electronic that I buy for better protection and it never lets me down

I love the iRobot s9+ but after a year and a half my bottom plate got crooked (not sure why). Thankfully I had the extended warranty and it was replaced immediately! Great service by Geek Squad.

In the past I have had to use this warranty. Best Buy has made it really easy to repair or exchange faulty or broken products.

I buy this service because you never know when the machine can broke

Worth every penny! Never an issue with returns! Will NEVER buy from anywhere else because of this service

Best buy warranty is a must when you buy electronics. I always buy the warranty and renew when it's offered. Best investment ever!

I haven’t had to use this geek squad protection plan, but generally I enjoy the protections!