Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,581 reviews
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO far the service is always good to have just in case anything happens to your products.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I purchase protection on all my products just in case. Very rarely have I had to use them but it makes it much easier just in case. If you have any questions, feel free to reach out!

  • Rated 5 out of 5 stars

    Great vacum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best. Great suction, and battery life is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return was easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get to use it. Returned the service with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy protection plan, I always get my electronics or big appliances at Best Buy because I like their protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problem with returns or exchanges or customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny. It's like an investment. Recommended to electronics or any item more than $$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny. It's like an investment. Recommended to electronics or any item more than $$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny. It's like an investment. Recommended to electronics or any item more than $$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny. It's like an investment. Recommended to electronics or any item more than $$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty & geek squad protection is a must on any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a “just in case” insurance policy. The vacuum was a gift and I included the Geek Squad service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geeksquad useless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is great until it isn't. the dustbin does not seat properly, hair and dirt start building up between the vacuum and dustbin and the empty cycle doesn't clear it. within 2 days it is so clogged that it doesn't actually vacuum anymore. geek squad is useless, they got it 2 days ago and sent it back because they "cant replicate the issue" I'm going to send it back until the shipping charges make it more profitable for them to actually fix it or send me a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used any warranties that I have purchased through Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty is a great add on for anything! The customer service is always top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my new product! Geek Squad has amazing service and can always depend on them for help with my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must you buy something that will continue to use protect it with a warranty so you don't waste your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always purchased geek squad protection on all items I have purchased through best buy. Easy and convenient replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable cleaner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a pretty long cord to i was able to reach down my stairs and pretty user friendly. I did have to do multiple passes over tougher stains but it did make a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Geek Squad Protection for several things. I'm extremely happy with the service I've received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on top of it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to know that if my product fails, I can easily get it repaired or replaced without any extra charges.

    I would recommend this to a friend