Customer Ratings & Reviews

Good product, this is the fifth Roomba I have bought. Two for myself and 3 as gits. Everyone happy with this product.

Glad we had it as after 1yr our Roomba died. I have purchased the added perform Best Buy’s in the past and they have been great. Would recommend.

Bought the V8 for my grandmother for Christmas….. (3 adults, 2 dogs, 1 cat) and she absolutely loves it. Amazing size! 5 1/2 pound weight and the 40 minute battery is perfect so she doesn’t “over do it”. Also bought the outsize for my home (2 adults, 3 children, 2 dogs) and it is absolutely amazing!…no complaints whatsoever on either vacuum!

Great no question asked so easily to do warranty of my old vacuum

Cleans very good, way better than roombas. The app tells you exactly where it cleans. But after a year the springs on one of the wheels got loose. Definitely get a warrenty

What a convenient service. Any problems with a product you can exchange for another one. Its reassuring for a expensive product

Used it in the past and it’s amazing! They will replace if you can’t fix! Worth the money! Plus you get the next step up!

This works perfectly but there was an issue with it. It was already defected and a brand new one that I just got. It has four different attachments and it was hard to connect together like it would get stuck. If I wanted to change attachments I have to force it out.

You're absolutely a moron if you buy any electronics without this plan. Peace of mind is worth the extra cash on your items.

I haven't had to use it just yet, but GeekSquad is always great to work with!

I always purchase the warranties because Best Buy has a hassle free policy. I never have a problem returning, replacing or being refunded for a product I buy the warranty for

BEST BUY ABSOLUTELY STANDS BEHIND THERE PRODUCTS AS EASY AS 1-2-3 >>> RETURN, EXCHANGE, WALK OUT! I WOULDN'T DARE BUY ANY PRODUCT WITHOUT THIS WARRANTY!!! IT HAS SAVED ME TO MANY TIMES TO COUNT.. WORTH EVERY PENNY!

Purchased this extra protection for my cordless vacuum

So I bought my Dyson V11 and it was great... until it wasn't. For some reason, it wouldn't turn on and go anymore so I did what I had to and grabbed all the attachments and dragged it to the store thinking I was going to have to buy a new vacuum until I remembered I bought the protection plan! I was able to get the newer V15 and a gift card for the difference which blew me away (newest model and $ in my pocket I will never complain) I will always recommend protecting the expensive items as BestBuy always takes care of you when you get the protection plan.

You never know if something will give out after. Manufactured 1-year warranty. Companies don’t make things to last like they used to.

Fantastic vacuum. Came from a Shark which died within a year. Could not be happier with the suction power of the Dyson along with the light weight handling it has.

The best one on the market I’ve had mine since 2021 the duo floors makes it easy to go from hardwood to laminate. The suction power on this thing is amazing I use the wand to get all the little nooks and crannies. I also use the brush with the want to vaccine all the dusty air vents. 10/10 recommended I’m repurchasing mine since my teen decided to suck up a Lego and burn the motor.

This vacuum picks up everything with ease. I have 2 dogs with lots of hair. Works better than any vacuum i have had.

great service for issues that can arrive with any product unexpectedly.

Was a little skeptical at first, but after cleaning my entire house with this vacuum, I am not disappointed at all. battery lasted through the whole job with 5% left. Incredible product overall! I can rest easy that with Geek squad insurance, if my product need a repair. Geek squad will fix or replace if need be!