Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3598 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 3,598 reviews
  • Rated 1 out of 5 stars

    Horrible Home Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a poor job installing the home theatre system and specially the fancy remote control - nothing but problems. Can never get through via phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ivory59

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not that great and I can’t return it I’ve only had it for five months and that sucks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sad vac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they would extend the existing support agreement. even told me best to just use the Hoover limited warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work at all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 2 extra days to have to go to local best buy and return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of purchasing, it stopped working properly!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I love there products, but this core less vacuum, didn’t vacuum good at all. Not recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love Love Love Love Love Love Love Love Love Love

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BESTBUY CHANGE I DONT LIKE NOW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IN SOME ITEMS IS OK BUT IN THE TV NOT RECOMEND BCAUSE IS BROKEN LOST WARRANTY.... IN CELL PHONES NO RECOMEND

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service when trying to use the warranty from them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not purchase can’t review . ?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t believe I purchased this . Will need to contact my Best but credit card ??????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Broke after two months of use……………..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    #Warranty was worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Geek Squad — Truly Outstanding Service! Geek Squad went above and beyond for me. From the moment I walked in, the team was friendly, professional, and incredibly knowledgeable. They diagnosed my issue quickly, explained everything clearly, and had my device running better than ever in no time. What really impressed me was how patient and thorough they were. They made sure I understood my options, answered all my questions, and never made me feel rushed. The service was fast, reliable, and honestly a huge relief. If you want tech support you can trust, Geek Squad is absolutely top-tier. They turned a stressful situation into a smooth, easy experience. Highly recommended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor . Clean horrible. Terrible item Bdhdjdhdhd Jshdjdndkkd ndhkdkdkd nsjdjd

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is a mess never buy one ……………………………………………….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it because of the price for the item!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really unnecessary purchase for us as we never used it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible wait time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service, long lines , wait time at least 45 minutes ,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Insurance on Vacuum Cleaner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend getting the insurance on this type of device. I clean a lot and once my vacuum started to stop working on me I got it replaced and offered to add Geek Squad insurance again on my new device. And then of course it happened again but this time my vacuum was not being sold anymore and new designs came out. I received value what I paid for my vacuum and paid only a little extra for a different model plus new insurance on this new model since I had credit from my old vacuum they didn't carry anymore. I love the new product even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Friendly, and Professional Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was amazing from start to finish! The technician was on time, knowledgeable, and super professional. They explained everything clearly and made sure everything worked perfectly before leaving. Couldn’t ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fur-Baby Approved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to our purchase of our Ultravision we were spending our evenings sweeping up pet hair from our fur babies. Now we can just relax while the work is done fot us. Our Ultravision doesn’t leave any hair behind and has been completely reliable. It is great finding its way into the small spaces our pets leave hair behind. I dont know how i survived so long without the help of an Ultravision. Highly recommend.

    I would recommend this to a friend