Customer Ratings & Reviews

I bought the 3 year plan on my cordless Dyson and ended up needing to use it when the battery was almost dead after just 2 years. Best Buy fully replaced my Dyson, I got a much newer version and only had to pay the difference. Extremely happy!

Always buy this three year coverage. I have yet to find a cordless vacuum that lasts longer than 3 years.

Always buy best buy warranty on my products. Never know when something will break.

Best insurance ever . The reason that I buy from Best Buy is because of their insurance. I buy all my electronics, stove, washing machine, refrigerator ,microwave, cámaras , TV ect….. I would recommend to put insurance and everything .

I know most people think insurance is a scam and money down the drain. But if you answer yes to any of the following, buy and save yourself the frustration and regret! 1) Do you have kids or will they be using/near the product? 2) do you have a spouse that using products like they're in an infomercial everyday? 3) Do you want to keep all your hair? In short, its a no hassle product replacement option.

It is excellent product but It doesn’t work for my floor. The floor is really bad . The customer service helped to me right away to set up the machine . I felt really sad to bring the Roomba back to the store .

Lol this vacuum changed my life and makes it easier, I call it my child, it makes me enjoy the clean especially when I see the results, and can walk in the house barefoot, I was waiting for this type of vacuum since I was 11 years when my mom asked me to mop the floor hhhhh..... LOVE IT

I love Geek squad and would recommend everyone to get it once purchasing an electronic. They are very easy to work with and when needing to do a return no many questions asked.

Best Buy has the best return policy. Wife did not like the vacuum cleaner, and made it easy.

I love this vacuum I use every day for my work and still work great I Really recommend it

I purchased 5-Year Accidental Geek Squad Protection with my new Shark Vacuum, excellent thing to purchase in my opinion; when you have children in your home @ anytime, or even child-adults..lol I know sounds very weird.. right? But hey, we all have a little bit of a child in us at times. Everyone has gotta admit to it. & when accidents in life do occur; that's when this coverage will/ would be their definitely to back you up & protect your purchases that you made.

The vacuum suction on this is amazing! It was a bit heavy at first but you definitely get used to it. Now I don’t even realize it. And it gets everything so well. The people before us in our new home had a dog and it picked up so much hair.

The Geek squad is the way to go. They are a team of qualified professionals. Had them over to fix my TV. They found the issue spot on and advised me on the problem. My remote needed to be replaced. Showed me on my TV what information to give them. Also showed me how I could get into Netflix manually. I purchased the plan that could fix anything in my house. I haven’t been disappointed with this plan.

I am always running over something that doesn't belong in the vacuum and this warranty keeps me with a new dirt eliminator. I have returned this product over 5xs.

Great suction, but I would like the battery last longer

I never buy anything over $200 from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your router or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.

Helps keep us protected if something were to happen.

I’m glad Best Buy have the option of buying this insurance that can grant longer warranty

This is amazing I will always purchase. It has worked every time I have had to use it

Great customer service at geek squad counter. Would recommend