Customer Ratings & Reviews

Good vacuum. As long as you keep up with the maintenance it continues to work as it should. It would be awesome if the handheld suction cord was longer so, as it is always dropping the vacuum if it is not right next to where I am vacuuming. Other than that it is a good vacuum.

I bought a Sharks vacuum is working good and easy to installed and use.

Under Replacement plan, you get what you paid for product and upgrade with better one.

This is a great solution if you have a problem with any appliance that you purchase from Best Buy. They are courteous fast and know what they're doing. I would highly recommend buying the insurance. And Geek Squad are great guys.

If I have any issues with my shark vacuum they give me no problem to either fix the vacuum or exchange the vacuum.

With the product being so top of the line I’d need a good reliable protection!

Purchase this every time great coverage has more than paid for itself

I absolutely love geek squad insurance. Every time I’ve had an issue with a product, they have resolved the issue very quickly and without hassle.

Friendly, fast, knowledgeable. Everytime I’ve been in here the agents have been super helpful.

240$ and you forced me into a storefront where they decide if they want to ship it off to "repair" it for a huge lead time. Or give you a gift card to replace. This is crazy to me when asurion with amazon I don't even have to talk to someone they don't care they HONOR the CHEAPER than you warranty and ship before they even send you the return label to give them the broken product. So I have no down time. So I am wodering why you are still on pre-covid policies and haven't yet adapted to this new market.

Like I said is very good this plan to protect the items o bought

Great product at this price level, solid 4.5 stars. Comes with a lot of accessories. Very compact and perfect for my small apartment. Power of the vacuum is strong enough to clean up after to Siberian Husky’s! Only thing I would ask for is the for the Suction Boost button to be more durable or make a a switch. Because the button got jammed after a few months of usage and we haven’t be able to us the boost button. Yet it still gets the job done

We love this vacuum! Great for pet hair, lots of power.

Always a great deal for a Dyson vacuum with a 3 year Accidental squad protection.

We got coverage for our new vaccume cleaner and rest assured

my vacuum cleaner was over heating. I went to the buybuy store and asked for an exchange and they were very helpful. With my warranty I didn't have any problems get my replacement.

This vacuum is seamlessly the best and most convenient cordless vacuum. I can vacuum my house on just one battery charge. I’ve never had to use the extra battery to finish my 1600 square ft house. Easy to go from hardwood to carpet.

Feels great to have a safe plan if something goes wrong with my machine

Easy assembling. Great product, great price. Best buy!

I have been getting the additional coverage on all the products I buy. I got a Dyson vacuum that stopped working the additional coverage worked awesome they replaced the product